So, I have been having some issues with the PBX lately, and one of them is, that Voicemail will no longer pick up. I have tried to adjust the time in which voicemail doesn’t answer, but it appears that the transfer to the voicemail doesn’t work…thoughts on how to fix this? What file is/may be missing or screwed up? (I have had a file disappear on me somehow here and there.)
More details:
When a call comes in, the voicemail from the PBX never picks up, and instead it goes to the automatic voicemail from my DID provider.
When a call comes in, if I press “Ignore” or hangup on the call, I have to do it 3 times, otherwise it just continues to ring (which leads me to believe some file is just pointed at the wrong place).
I am running Freepbx with Asterisk 1.4. It used to work, but lately a few files have mysteriously disappeared and I just don’t know which one is gone.
Thoughts?
Update - In doing further testing, the log files seem ok, but it is only for 1 extension. All other extensions function properly.