Voice mail Issue

When users leave me a message , i do get the email notification and the phone indicates that i have a message, but the problem is when i log on to the phone to retreive my messages there is no messages. can someone please help me

humm that’s strange what does your extensions.conf look like(i want to see how calls are transfered to voicemail, as well as how you check your voicemail)? How about your sip.conf(i want to see what the message waiting light is set to)? Post both complete configurations or maybe just the portion i am looking for.

Is the “Delete” option set in the [general] section of your voicemail.conf?

VoiceMail.cnf
[general]
bindaddr=0.0.0.0
bindport=5060
vmexten=*79
notifyringing=yes
videosupport=no
limitonpeers=yes
t38pt_udptl=yes
realm=10.10.1.10
context=druid-trunks-inbound
srvlookup=yes
checkmwi=30
allowoverlap=no

There should be more to your Voicemail.conf than you are showing. At the bottom it should show where you defined each mailbox. Also you should show us the part of your extensions.conf file where you check your voicemail as well as the part which dials another users phone then sends to voicemail if they are unavailable.