Hold time agent in queue answer call

Hi, guys I need add a agent using AddQueueMember function in a queue, but a agent not he can answer call existing in queue immediately, he need hold 10 seconds, it is possible?

Add them with a non-zero penalty. Set the maximum penalty below that when calling Queue, and use queuerules.conf to change the penalty limit after 10 seconds.

Note that the member will not be tried until after the timeout and retry intervals have next passed.

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I trying in the following way:
Added agent in queue with penalty 20

In queuerules.conf
penaltychange => 60,+30,20

In extensions.conf
Before call enter in queue set variable Set(QUEUE_MAX_PENALTY=10)

But after 60 seconds the call not is tested in agent

Can you helpe me?

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