i have a 184.108.40.206 Asterisk running. I have a queue:
with 3 agents logged:
something has 0 calls (max unlimited) in ‘rrmemory’ strategy (3s holdtime, 54s talktime), W:0, C:28, A:3, SL:0.0% within 0s
SIP/204 with penalty 20 (dynamic) (Not in use) has taken 11 calls (last was 120 secs ago)
SIP/203 with penalty 30 (dynamic) (Not in use) has taken no calls yet
SIP/221 with penalty 10 (dynamic) (Not in use) has taken 17 calls (last was 2169 secs ago)
If a call rings for 10 seconds to the sip/221 agent and it’s not answered, it doesn’t ring to the next idle agent.
How can i fix it?
I dont use agents.conf