Help playing custom prompt during Blind and Attended Transfer (*3 and *4)

Asterisk Asterisk Support
1

Hi everyone,

I’m trying to customize the user experience on my Asterisk system. Currently, when a user initiates a transfer using the standard feature codes (*3 for attended and *4 for blind), I want a specific custom audio file to play to the person initiating the transfer before they dial the extension.

My Goal: When a user presses *3 or *4, I want them to hear /var/lib/asterisk/sounds/custom/voiceprompts/transfer_prompt_fixed.wav instead of (or in addition to) the default beep/dial tone.

What I’ve tried: I have looked into features.conf, but I am unsure if I need to override the default features using DYNAMIC_FEATURES or if there is a simpler way to change the announcement linked to the built-in transfer codes.

Could someone point me toward the right way to trigger this playback within the transfer workflow? Any examples of the dialplan or features.conf logic required would be greatly appreciated.

Thanks in advance!

2

Doesn’t the transferannouncesound parameter do what you want?

3

"No, unfortunately transferannouncesound doesn’t work for this. After Setup this variable only speak **Transfer** not my custom prompt

4

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