Just picked up a Cisco 7970g and loaded the latest SIP firmware onto it. I was having some problems with it not registering, so I did a factory reset, and now, it won’t boot. As it tries to boot up, it goes to the Cisco splash screen with a check at the bottom, then almost immediately to a screen that says upgrading. After about 3 seconds here, the phone flashes its IP address, the upgrading text changes to error, and then goes back to the splash screen. After 45 seconds here, it automatically reboots and does the whole thing again.
During the 45 seconds, I can ping the phone, but can’t get to the web interface or telnet into it to see what problems it’s having.
Any ideas? It’s a great $500 paper weight right now!
Thanks in advance.
It is probably looking for its config from a TFTP server that doesn’t exist or the TFTP address is blank. Does it get its address via DHCP? If so, set the TFTP option (# 150 I think) in your DHCP server to the correct TFTP server address.
I think I had it set up via static before the reset, but SURELY it would default to DHCP after the factory reset, correct?
I’ll try the option 150 TFTP server thing and see what happens.
[quote=“Helix26404”]I think I had it set up via static before the reset, but SURELY it would default to DHCP after the factory reset, correct?
I’ll try the option 150 TFTP server thing and see what happens.[/quote]
After a factory reset, the TFTP server address in the phone will be blank - it will look to have that parameter filled in by the DHCP server. I just checked on my DHCP server and TFTP is option 150.
Thank you so much. The option 150 worked and it’s booting fine now.