I have an IVR system, that is a system who answers to 0800 numbers.
This system was built long time ago upon FAX/MODEM cards.
It’s been operating OK for years but it’s demanding an upgrade.
Instead of buying new FAX/MODEM cards I’m planning to migrate it to VOIP.
So, I wanna know :
Regarded to the IVR part of a VOIP infrastructure, is there something on what Asterisk would help ? That is, in order to build the IVR part of a VOIP system, where will I need Asterisk ?
If so, could I have an Asterisk running for the whole company, say the corporate Asterisk (as if it where the PABX) and ANOTHER copy of Asterisk running on ANOTHER server ?
Why question # 2 ? Because my legacy 0800 system is very, very specific and it runs nowadays on Windows. It would be very difficult to port it to Linux.
So my plan is to have the corporate PABX on a Linux Asterisk and another one, just for the 0800 applications, running on a Windows server (I’ve seen asteriskwin32.com which is a version for Windows).
Is this a good plan ?
Would someone else have another architecture in mind ?
As for running Asterisk on Windows, is it OK ?
Another idea ?