I’ve downloaded Asterisk@Home, but it seems quite complicated to me and a number of things for me to catch up.
Our goal is to replace an existing IVRS in our company, which currently has 4 tel lines and 1 fax line. The telephone lines are in trunking mode (i.e. to the public, we only have 1 phone no while internally we have a few lines operating).
The mechanism is quite simple: public dials in and being asked to choose language; subsequent menus are just different levels delivering appropriate information.
If public can’t get what they want, system can divert the line to the corresponding officer (different options have different telephone extensions)
In addition, we have fax-on-demand, public be able to input his/her fax no. and then the system will fax out the requested document.
Success/failure events are logged for troubleshooting and usage statistics.
In the future, we would want to access to a database in another server for importing/exporting data.
Is Asterisk the right choice? Or Asterisk@Home the right choice?
What hardware I need to build the new box? How many and which card models (from digium or any popular band) I should rely on?
Thanks a lot!