callcounters=yes
even if you say its not related, you may check at least … do you have this option set tp yes?
not sure exactly, but according to this post, that option prevents of wrapuptime to be working:
callcounters=yes
even if you say its not related, you may check at least … do you have this option set tp yes?
not sure exactly, but according to this post, that option prevents of wrapuptime to be working: