So here’s the deal:
I’ve got a bunch of polycom IP430 and IP601 phones set up statically but with ftp server provisioning, and the subnet mask is set to 255.255.255.0
I decided recently to widen the network mask to 255.255.252.0, so I made the appropriate changes on both the ftp server, voip server and on the polycom phones.
Now the phones refuse to complete booting. They’ll boot perfectly fine if I take the ftp server out of the configuration, and they boot perfectly fine if I reset the subnet mask to 255.255.255.0 on the phones.
What the hell could be going on? The error I eventually get is 0x4020, which is supposedly a configuration file issue but I simply don’t see how.
Having a rough week!