Hi to all,
i am using asterisk1.4.21.2 and i have an issue while agents are free but calls dont route from queue, but when i reload or i reload queue.so it starts routeing. i also get a warning whenever calls routed to agents.
WARNING[10617]: app_queue.c:3014 try_calling: The device state of this queue member, Agent/8012, is still ‘Not in Use’ when it probably should not be! Please check UPGRADE.txt for correct configuration settings.
Kindly help me out, i would really appreciate for you community guys. thanks
Regards,
Jehanzaib Younis
+1484-687-5558