TDM04B Installation Problem

Asterisk Asterisk Support
1

Hi,

I have got a Digium TDM04B card (4 FXO modules installed) and i’m having problems getting it working.

ztcfg reports the following:

asterisk:~# ztcfg -vv

Zaptel Configuration
======================


Channel map:

Channel 01: FXS Kewlstart (Default) (Slaves: 01)
Channel 02: FXS Kewlstart (Default) (Slaves: 02)
Channel 03: FXS Kewlstart (Default) (Slaves: 03)
Channel 04: FXS Kewlstart (Default) (Slaves: 04)

4 channels configured.

ZT_CHANCONFIG failed on channel 1: No such device or address (6)

When I do: modprobe zaptel I get the following in the logs:

Sep 27 15:24:50 asterisk kernel: Zapata Telephony Interface Registered on major 196
Sep 27 15:24:50 asterisk kernel: Zaptel Version: 1.2.9.1 Echo Canceller: KB1

and when I do modprobe wctdm I get the following:

Sep 27 15:25:39 asterisk kernel: ACPI: PCI interrupt 0000:01:01.0[A] -> GSI 22 (level, low) -> IRQ 217
Sep 27 15:25:39 asterisk kernel: Freshmaker version: 73
Sep 27 15:25:39 asterisk kernel: Freshmaker passed register test
Sep 27 15:25:40 asterisk kernel: Module 0: Not installed
Sep 27 15:25:40 asterisk kernel: Module 1: Not installed
Sep 27 15:25:40 asterisk kernel: Module 2: Not installed
Sep 27 15:25:40 asterisk kernel: Module 3: Not installed
Sep 27 15:25:40 asterisk kernel: wctdm: probe of 0000:01:01.0 failed with error -5

lspci is showing the following:

0000:01:01.0 Communication controller: Tiger Jet Network Inc. Tiger3XX Modem/ISDN interface
        Subsystem: Unknown device b119:0003
        Flags: bus master, medium devsel, latency 64, IRQ 217
        I/O ports at de00 [size=256]
        Memory at fe9fe000 (32-bit, non-prefetchable) [size=4K]
        Capabilities: [40] Power Management version 2

Can anyone help?

Thanks

Ian

2

Make sure all the FXO modules are properly seated on the main card.

3

Hi,

I just took each of them out and made sure they are all hard in - I also changed to a different PCI slot while I was there.

Still the same error though - any other ideas?

Thanks

Ian

4

i would fire an email off to support@digium.com … and suspect a faulty board. modules fail, but for all 4 not to be seen !!

5

I had a similar problem; it was resolved after I dismantled the riser daughter board from the mainboard, reassembled, replaced PCI card and restarted. Card was suddenly found and modules registered correctly. Since then, no problems.

6

Hi Ian

Is this in a Slot or a riser card ? How new is the hardware and what type of slot is it?

Could you post the zaptel.conf and the zapata.conf

7

Hi Ian,

It’s a PCI card with 4 red modules in. I think the hardware revision was J but I can’t check as I tried it in a 2nd machine and it didn’t work in there either so i’ve packaged it to send back for a replacement.

zaptel.conf is:

fxsks=1-4
loadzone=uk
defaultzone=uk

I have not setup zapata.conf yet as it’s not even loading the wctdm module yet…

Ian