Stuck with interactive voice menu

Asterisk Asterisk Support
1

Hello everybody!
i just cant make such scheme:

incoming call - Answer()
|
Greeting
if you know extension dial it Playback(message)
|
wait for exten 3 sec - Waitexten(3)
|
here goes Dial1… - Dial(…) - How can i make aster to | send not to waiting tones but music??
|
after 10 seconds launches Dial2 - No success here - asterisk hangups…
|
If dial1 and dial2 did not answer
|
Launch dial 3 - same here - hangup :frowning:((

Can anyone please help me solving that?

2

HI
Can you tell me wiating tone means what as per ur config. do u getting silence at waitexten(3) or during Dial process or any other tone.& you want to avoid that?

Plz define clearly.

Amit

3

I think what you are asking is how to play music rather then the ringback tone while the caller is waiting for a person to answer. If that is what you are asking, it is easy. Use the m switch in the Dial command to play music.

From the online documentation:

m([class]) - Provide hold music to the calling party until a requested
       channel answers. A specific MusicOnHold class can be
       specified.
4

deleted …

5

[quote=“Matthew_kleinmann”]From the online documentation:

m([class]) - Provide hold music to the calling party until a requested
       channel answers. A specific MusicOnHold class can be
       specified.[/quote]

Hi Matthew, can you please provide the link to the online documentation you mentioned above? I need to search for MOH using streaming audio from any internet radio station to play music on hold.

6

Hello mazilo,

The online documentation is the documentation within asterisk. From the CLI you can both ask for help, and show the arguments for applications. I am not sure if it is possible to stream audio into music on hold. That might require some searching.

7

Thanks for reply :smile:
m([class]) doesnt work for me :frowning:

– Executing [22@office:1] Dial(“SIP/110-0824d0a8”, “SIP/22|20|tT|m([default])”) in new stack
– Called 22
– SIP/22-08251010 is ringing
vusic is not playing during the call

are there any examples how to use it?

8

This is a line out of working system of mine:

exten => s,n,Dial(${ARG1},20,m)

9

“SIP/22|20|tT|m([default])”) in new

you need to keep the options at one place you have the music setting in the place where asterisk expects an url

dial(sip/22|20|tTm) this way it will work don’t forget to answer the call first!