Hi all,
I have setup an Asterisk 1.4 (AsteriskNOW actually) few months ago and have been using it with an extremely simple configuration, since I have not had time to do anything more advanced.
Anyway, I now need to make the system more elaborate and I’ve come across few things that I can’t figure out.
I have a main IVR that picks up incoming calls. Here is the code: comment=AP_Menu
alias_exten=701
exten=s,1,Answer
exten=s,2,Wait(1)
exten=s,3,Background(record/ap_thank_you_for_calling)
exten=s,4,Background(record/ap_main_menu)
exten=s,5,Background(record/ap_if_u_know_ext)
include=default
exten=1,1,Goto(default|651|1)
exten=2,1,Goto(default|652|1)
If the caller enters 1, they will be connected to a ring group below:
gui_ring_groupname=Sales
exten=s,1,NoOp(RINGGROUP)
exten=s,n,Dial(SIP/621,60)
exten=s,n,Dial(SIP/622,60)
exten=s,n,Dial(SIP/629,60)
exten=s,n,Goto(voicemenu-custom-2|s|1)
While the customer is waiting for any of the extensions on the ring group to pick up, they hear the waiting tone. I want them to hear an audio file instead. How do I go about it?
Regards,
Alex