I’m working with a nonprofit doing community organizing in San Antonio. We currently make frequent use of autodialers to get a hold of a lot of our constituents. Recently we found serious flaws in our old In Touch system which makes it basically useless to us. We can’t to spend the $1000 to get the software update right now. The system is based on an old Dialogic ISA D/41D board which I understand we won’t be able to reuse in an Asterisk box.
So I’m investigating if I can setup a completely open source based autodialer using asterisk or asterisk-derivates.
I found two asterisk based open-source autodialers: gnudialer and vicidal.
I have a little experience with Linux and found two books on Asterisk installations on Amazon. amazon.com/s/ref=br_ss_hs/00 … .y=0&Go=Go
- How hard (I know that’s relative) is it to setup a Asterisk System with an open-source autodialer from scratch? Which of the two would you recommend?
- Which software combination can you recommend? How hard are the precompiled ones (Asterisk@Home, FreePBX, etc.) to expand by an autodialer?
- Which of the GUIs for Asterisk out there can you recommend?
- What is the cheapest and reliable hardware to get for this purpose? We wouldn’t use the system for anything but the autodialer right now and don’t need more than two lines. We still use standard phone lines. I was thinking about using two X100Ps.
- How hard and pricey is it to switch to VoIP for a project like this?
- Do you know of any consultants who do pro-bono work in this field for nonprofits?
I’m grateful for any answers you can give me. As a newbie to Asterisk I’m just drowning in information and terminology right now that I only partially understand.