Here is my problem below :
Im using Asterisk 1.4 Contaque Dialer.
The call is made from server to customer and connected to agents waiting for calls. The agents conferences the call to third party. The 3rd party sees the Caller ID of agent.
Now, what I want is to display the caller id or the phone number of the customer to the 3rd party.
Agent calls the Customer’s phone ex XXXXX and call is received. Agent puts Customer on hold and dials Mr CLIENT, another phone number ex YYYYY. The conference call is made(customer, agent and Mr. CLIENT are in conference). I want Mr. CLIENT to see the Customers Number asap the Customer is Connected to the conference.
Please Guide me.What to modify to sip.conf and extensions.conf to achieve the goal.or what else extra do i need to do?
Tons of Thanks.