Hello,
We are having issues with queues wrapuptime which is set to 60seconds and is always ignored, no matter where the call is coming from.
Queue configuration:
[100]
announce-frequency=0
announce-holdtime=no
announce-position=no
autofill=yes
eventmemberstatus=no
eventwhencalled=no
joinempty=no
leavewhenempty=yes
maxlen=0
periodic-announce-frequency=0
queue-callswaiting=silence/1
queue-thereare=silence/1
queue-youarenext=silence/1
reportholdtime=no
retry=5
ringinuse=yes
servicelevel=15
strategy=rrmemory
timeout=15
weight=0
wrapuptime=60
When the call comes in and another call is waiting in the queue we can see the following messages in full log:
<< [ TYPE: Control (4) SUBCLASS: Ringing (3) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘22’ (22) ] [SIP/6842-0000b887]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘22’ (22) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘22’ (22) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘31’ (31) ] [SIP/Amis_SIP-0000b884]
<< [ TYPE: Control (4) SUBCLASS: Ringing (3) ] [SIP/6842-0000b887]
<< [ TYPE: Control (4) SUBCLASS: Ringing (3) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Null Frame (5) SUBCLASS: N/A (0) ] [SIP/1120-0000b885]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘22’ (22) ] [SIP/6842-0000b887]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘22’ (22) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Answer (4) ] [SIP/6842-0000b887]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘31’ (31) ] [SIP/Amis_SIP-0000b884]
<< [ TYPE: Control (4) SUBCLASS: Stop generators (-1) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Answer (4) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘20’ (20) ] [Local/6842@from-queue-00008746;2]
<< [ TYPE: Control (4) SUBCLASS: Stop generators (-1) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘20’ (20) ] [Local/6842@from-queue-00008746;2]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘20’ (20) ] [Local/6842@from-queue-00008746;2]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘20’ (20) ] [Local/6842@from-queue-00008746;1]<< [ TYPE: Control (4) SUBCLASS: Ringing (3) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘22’ (22) ] [SIP/6842-0000b887]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘22’ (22) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘22’ (22) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘31’ (31) ] [SIP/Amis_SIP-0000b884]
<< [ TYPE: Control (4) SUBCLASS: Ringing (3) ] [SIP/6842-0000b887]
<< [ TYPE: Control (4) SUBCLASS: Ringing (3) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Null Frame (5) SUBCLASS: N/A (0) ] [SIP/1120-0000b885]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘22’ (22) ] [SIP/6842-0000b887]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘22’ (22) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Answer (4) ] [SIP/6842-0000b887]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘31’ (31) ] [SIP/Amis_SIP-0000b884]
<< [ TYPE: Control (4) SUBCLASS: Stop generators (-1) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Answer (4) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘20’ (20) ] [Local/6842@from-queue-00008746;2]
<< [ TYPE: Control (4) SUBCLASS: Stop generators (-1) ] [Local/6842@from-queue-00008746;1]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘20’ (20) ] [Local/6842@from-queue-00008746;2]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘20’ (20) ] [Local/6842@from-queue-00008746;2]
<< [ TYPE: Control (4) SUBCLASS: Unknown control ‘20’ (20) ] [Local/6842@from-queue-00008746;1]
Is this related to this issue?
Br
Edin