We have a queue:
[977]
announce-frequency=0
announce-holdtime=no
autofill=no
eventmemberstatus=no
eventwhencalled=no
joinempty=no
leavewhenempty=no
maxlen=0
periodic-announce-frequency=0
queue-callswaiting=silence/1
queue-thereare=silence/1
queue-youarenext=silence/1
retry=0
strategy=ringall
timeout=15
weight=0
wrapuptime=20
There is a dynamic agents, who gets a call. wrapuptime=20. But really, when the agent puts down the receiver, the following call incomes only in 3-4 sec. But there should be an interval of 20 sec. What is the problem in?