Queue Announcement

Hello Community,

I have a query and I am using the below

  1. Asterisk 18.6.0 - Configured with real-time Queues, here is my query
    I have added certain announcements which needs to be played when a caller is in Queue these are a series of promo files and when some once become free calls should be routed to that free extension(which is happening) the issue is I want the announcement to be played once only instead it keeps on playing even if the extension is free. I do not want the wait/idle time of the extension or agent to be more than 4-5 seconds below are my additional settings
    Wrapuptime 0
    retry 0
    member delay 5

Thanks in advance

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