I’m having a bit of trouble accomplishing what I’d like when a caller goes into queue. I don’t want to announce hold time or queue position. What I want to do is this:
Within a few seconds of being places in queue, play a custom announcement (custom-announcement-1.slin).
Then, every 60 seconds, play a second custom announcement (custom-announcement-2.slin).
Is this possible? If so, can anyone offer advice on how to configure?