I’ve recently setup an Asterisk server 1.4.22-3 for our office and it is working great. It is using a OpenVox TDM400 clone card which works great with 4 PSTN lines going in. I have one minor issue that I could do with some help on.
All calls in and out work fine so far, but I have a problem with a line feature. If we need to divert our office number to another phone on our old system, I would dial 9, followed by 21 number to divert to and end with #. To remove the divert I would dial 9 followed by #21#.
When I swithed over to the new system, I transfered our calls out to a mobile from the old system while I switched over, however when it came to cancelling the divert I couldn’t on the new trixbox system. I had to fire up the old pabx, cancel the divert and then turn it off.
Basically, on the SIP phone, I dial 9#21# but as soon as it sends the first # the call fails. When I try to set a divert, it dials the whole string and then nothing happens.
What do I need to set, configure to get this to go through on the PSTN line. On the old system, I would get a dial tone first and then finish the dial string. Anyway to replicate this within Trixbox?
I don’t think it matters much, but the phones are Aastra 9133i’s.
Is there a way in Trixbox, to get a dial tone first on the PSTN line and then dial the number?
Any help would be greatly appreciated.