Problem with GXW4104 firmware 1.4.1.5

1

Hi,

Anyone has setup the following :

  1. GXW4104 with firmware 1.4.1.5
  2. Asterisk 11.16
  3. PBX Firmware:6.12.65-26 , PBX Service Pack:1.0.0.0

History:

Following from all the information on the net, I have managed to get it working with GXW4104 : firmware 1.3.6. (no changes to Asterisk).

I upgraded the firmware on GXW4104 to 1.4.1.5 and Incoming calls fails, outgoing is fine. When I try to call my line, GXW4104 status just show “busy, Connected, idle” and I have no log in Asterisk at all.

Can anyone help out ?

2

Howdy,

I’ve not seen the Grandstream people participate in the Asterisk community. I believe the best path forward for you would be to contact them directly for Support on the product they deliver.

Cheers

3

Hi Malcom,

Just to check, which PSTN gateway will work well with Asterisk ? Perhaps is time to dump out Grandstream.

Regards
Ryan

4

Use their helpdesk to contact them directly

https://helpdesk.grandstream.com/