Could use some information or help if anyone has knowledge of this topic.
I am relatively a newbie, however we are using version 1.4 and can’t seem to get the busy lamp fields (BLF) on a Polycom expansion module with a Polycom IP601 phone to work.
All extension that were loaded in the phone directory are showing on the expansion module but the status of each extension on the module is what is missing. So in other words, no lights or indication that the user listed on the module is on the phone, busy, away, etc…
Anyone have any knowledge of this?
Thanks and I appreicate any insight!