I know this question has been asked before, but I haven’t found an answer on here so I’m hoping someone might be able to assist. I’m running a Rhino Equipment Ceros 1U CentOS 5.8 server that came with Elastix 2.3 (I believe) and Asterisk 1.8 (I also believe) for a client of mine. They have a bunch of Polycom 550’s and 335’s that work fine with the system, and we also have two YeaLink T-28’s and 2 non-IP Polycom SoundStation 2W’s (wireless) that we connected in with a PAP2T and an HT520 VoIP adapter. We’re using MegaPath SIP for inbound/outbound calls, and everything works great. Recently, the owner decided he wanted the receptionist to have BLF capabilities, so I tested it out on a YeaLink T-28 and it was incredibly easy to set-up. I sort of assumed (I know - my fault) that it would be equally easy on a Polycom, so I ordered a 650 with an expansion module sidecar to set-up for the receptionist. Long story short - I got the 650 working fine, but I have no idea how to set up extensions on the sidecar for BLF. Basically, this is what the YeaLink T-28 can do with BLF and I want this to be what the receptionist can do on the sidecar:
- See the status of the extension (green means it’s free, red means it’s in use, and I think blinking green means it’s getting an incoming call)
- Hit the sidecar extension button when it’s green to dial that extension (or even transfer a call there if that’s possible)
- Hit the sidecar extension button when it’s blinking green and getting a call to answer the extension
Can someone give me some clues on how to do that - I know there is some information out there, but to be honest I’m not entirely sure how to make it work for me. There is some talk of editing some files, such as sip.conf, extensions.conf, and some sort of MAC-Address-phone.cfg file. However, when I open sip.confg and extensions.conf, it specifically tells me not to edit them, so is there some sort of GUI I should be using to make those changes? And I can’t even locate the appropraite MAC-Address-phone.cfg file…all I can find is the MAC-Address.cfg and MAC-Address-reg.cfg files in the /tftpboot/ directory.
Any help is greatly appreciated!