Monitor queue recordings cut short (1.2.29 )

Asterisk Asterisk Support
1

The automatic recordings made from queue calls are cut off after the first 10-50 seconds randomly.

I have tried using “MixMonitor” instead of “monitor” as the recording type, but they are still only recording the beginning of the message.

Also garbling, cracking,

I know upgrading would help, but it would require a dialplan rewrite, service window etc.

2

I would check your zaptel install. What is the output from zttest?

Are permissions set properly on /dev/zap? (the user asterisk is running under must has access)