Issue with HP Proliant DL 360 G5

Hi,

We have bought a Digium TE220B card in order to install it into HP Proliant DL360 G5.
We have tested that the server is right, but when we install the digium card in server´s slot, it doesn´t start. No message appears on the screen (the screen stills shutdown). When we quit the card of the server the server start correctly and the screen works ok.

The server´s chipset ( Intel 5000P) and model is not listed in the not-compatible hardware page.

digium.com/en/docs/misc/comp … _notes.php

Best Regards,

Hello,

First time on the list. Here goes . . .
OK, I am working with these beasts.
Have you tried accessing the BIOS ?
I suspect you need to get to the BIOS screen on the Devices
section (can’t remember the option exactly) and let the system
"see" the card. Then, the OS will recognize it.
HTH,

s.

Hi

I can say the the card doe work with the G5 I had one in a customer server for a year till we swapped to a redphone and redundant servers. also have a g5 with a TE110 with no issues

Ian

Hmm,

Try pushing the card on its slot. You say it a DL series. Try also pushing
the memory modules firmly to their respective slots. Also try pushing the
PCI extender to the main motherboard slot.
All this naturally, with the power off the mains.

HTH,

s.

i have the same issue :frowning:

[quote=“link”]Hi,

We have bought a Digium TE220B card in order to install it into HP Proliant DL360 G5.
We have tested that the server is right, but when we install the digium card in server´s slot, it doesn´t start. No message appears on the screen (the screen stills shutdown). When we quit the card of the server the server start correctly and the screen works ok.

The server´s chipset ( Intel 5000P) and model is not listed in the not-compatible hardware page.

digium.com/en/docs/misc/comp … _notes.php

Best Regards,[/quote]

how you fixx the issue ?

Also !
The most significant step;
Have you entered the DLs’ BIOS to let it know that it has a new
card installed on its hardware ?

This is very significant and AFAIK, nothing works unless you explicitly
state on the BIOS that it’s physically there.

HTH,

s.