Help with simple predictive dialer solution


I’m Tom and nice to meet you!

I’m creating small call center for our client. The main requirement is to implement predicitve dialer. It should work like this:

  • agent is avaliable
  • asterisk starts calling multiple numbers from list, first pickup will be connected with agent
  • rest clients shoudn’t be disconnected, they should wait when agent will be free.

I’m have server with clean Asterisk 13 installed and SIP trunk providers to make outbound calls.
Do you have any advices how to solve this? Are there any open source libs/apps to make it possible?

Thanks is advance!

Wombat dialer with queuemetrics or Elastix’s callcenter module or DIY.