Hello there fellow Asterisk users and developers.
From start I have to mention I am new to Asterisk, but I am trying to learn as much as possible.
What do I have
I need to deploy in our office 11 VoIP phones by Cisco - SPA502G.
We have a NAS by Synology - DS1511+ that has Asterisk installed as a package.
We have a SIP account from our provider.
Asterisk version is 22.214.171.124, Asterisk GUI-version : 2.1.0-rc1
Cisco VoIP phones updated to the latest version available.
What do I need
Setup the SIP account on Asterisk server
Setup the user extension
Make and receive calls
What I did
I have installed Asterisk package and I am able to access it
The server on which Asterisk resides has two network cards. One NIC is assigned a public IP and is connected directly to the internet, without firewall. One NIC is assigned a private IP and is connected to the local network, behind NAT and firewall.
The Cisco VoIP phones are connected to the local network and I can access their web server
What is not working
While setting up the SIP account from our provider, I get the Status “Requesting” written in red and It does not register.
Our provider stated that their platform has problems with Asterisk 1.8 and we should setup the SIP account without user name and password; only host
I created two test users on Asterisk like:
I have setup the account on the Cisco SPA502G phone, but I constantly get error 404 (on the phone)
I tried various settings and options, but all lead to the dreaded 404 error.
- What might be causing this 404 error and how can I fix it?
- If the SIP account is setup on the Asterisk box but no phones are setup yet, when I call the SIP number, should I hear the line ringing on the calling side? At the moment I do not hear any rings and the call just drops, without any notice (busy, etc)
Thank you very much