I’ve posted a few questions previously here asking about Barge-In and calling multiple extensions.
Basically, I’m going to have many extensions, those extensions need to be able to receive a message (or a call essentially) at ANY time, no matter what they’re current status (off hook, on hook). The phones are Grandstream GXP2000 and 2020 models, so they both support Auto-Answer.
The last piece of the puzzle is essentially the forcing part. If the phone is available, then Auto-Answer meets our needs fine, however, we need a way to deliver the message even if the phone is in use, essentially we need to break in the channel and play the audio.
Paging all of the phones isn’t a problem, Auto-Answer by call info is working great, just this last piece.
Would I have to some how check to see if the extension is in use? If not in use, dial as normal, or if in use, break into the channel.
Any suggestions are -greatly- appreciated!