Each Call Answered with Fax Tones


#1

Every incoming call into my Asterisk box is answerd with fax (or modem?) tones.

My landline will ring two times, then Asterisk picks up. I incoming calls going to a group of several extensions. Each extension will ring, but there are also modem tones. I can hear these coming out of the box and on the phone making the call. I can’t recall if I hear them on the IP extension I pickup.

I’m running Asterisk@Home 1.5. I just noticed that Astierisk 2.0 has been released but would like to get it working as is. I’m hoping there is a simple solution because I’ve already burned a day trying to get this going and am getting behind. A version upgrade might be a proejct for an upcoming weekend.

I had it working once before and created a different problem that I couldn’t resolve, so I just reloaded a clean install of Asterisk. My old problem is solved, but I can’t get this one working right.

I’ve tried setting the “Fax Machine” option under “General Settings” to both disabled and system with no luck. I didn’t try setting “Fax Machine” to any of the extension s because I don’t have a fax machine.

I have two landlines connected to the Asterisk box using Digium X100P cards. The lines are 555-0023 and 555-4930.

This only happens when calling the 0023 number. However, the problem is that 0023 is our primary number, which rolls over to 4930 only when busy.

I’ve tried searching google for help on this but all I can find is information how makign my fax answer. Right now that hasn’t been very helpful.


#2

This morning I’ve had a chance to figure out a few more things about this situation.

My 555-0023 number is on the zap/g0 trunk and the 555-4930 number is on zap/g1.

I switched this and dialed 4930 (now zap/g0) and it worked fine.

I dialed 0023 (now zap/g1) and the same thing happened, it answered with fax tones.

It appears the problem is somehow linked to the number and not the card or the trunk.

Does anyone have an idea about where I can look further to solve this problem.


#3

Can you post your extensions.conf with the relative part where you handle the extension?


#4

I grew impation this morning and ended up installing from ISO 2.2 and earased my previous configuration.

It still happens - but only sporadically. It happened once during testing, but I was unable to duplicate it.

It happened again once or twice during the day, but only during heavy use. I’m going to post the contents of my extensions.conf, extensions_additional.conf, and extensions_custom.conf.

Chad

extensions.conf

; Asterisk Management Portal (AMP)
; Copyright © 2004 Coalescent Systems Inc

; dialparties.agi (sprackett.com/asterisk/)
; Asterisk::AGI (asterisk.gnuinter.net/)
; gsm (ibiblio.org/pub/Linux/utils/ … short.html)
; loligo sounds (loligo.com/asterisk/sounds/)
; mpg123 (voip-info.org/wiki-Asterisk+conf … nhold.conf)

; include extension contexts generated from AMP
#include extensions_additional.conf

; Customizations to this dialplan should be made in extensions_custom.conf
; See extensions_custom.conf.sample for an example
#include extensions_custom.conf

[from-trunk] ; just an alias since VoIP shouldn’t be called PSTN
include => from-pstn

[from-pstn]
include => from-pstn-custom ; create this context in extensions_custom.conf to include customizations
include => ext-did
include => from-pstn-timecheck ; this has to be included otherwise it overrides ext-did
exten => fax,1,Goto(ext-fax,in_fax,1)

[from-pstn-timecheck]
exten => _.,1,Goto(s,1) ; catch-all matching for calls that have DID info (if a DID route hasn’t matched them)
exten => s,1,GotoIf($[${IN_OVERRIDE} = forcereghours]?from-pstn-reghours,s,1:)
exten => s,2,GotoIf($[${IN_OVERRIDE} = forceafthours]?from-pstn-afthours,s,1:)
exten => s,3,GotoIfTime(${REGTIME}|${REGDAYS}||?from-pstn-reghours,s,1:)
exten => s,4,Goto(from-pstn-afthours,s,1)

[from-pstn-reghours]
exten => s,1,GotoIf($[${FAX_RX} = disabled]?from-pstn-reghours-nofax,s,1:2) ; if fax detection is disabled, then jump to from-pstn-nofax - else continue
exten => s,2,Answer
exten => s,3,Wait(1)
exten => s,4,SetVar(intype=${INCOMING})
exten => s,5,Cut(intype=intype,-,1)
exten => s,6,GotoIf($[${intype} = EXT]?7:9) ; If INCOMING starts with EXT, then assume its an extension
exten => s,7,Wait(3) ;wait 3 more second to make sure this isn’t a fax before dialing someone
exten => s,8,Goto(ext-local,${INCOMING:4},1)
exten => s,9,GotoIf($[${intype} = GRP]?10:12) ; If INCOMING starts with GRP, then assume its a ring group
exten => s,10,Wait(3)
exten => s,11,Goto(ext-group,${INCOMING:4},1)
exten => s,12,GotoIf($[${intype} = QUE]?13:15)
exten => s,13,Wait(3)
exten => s,14,Goto(ext-queues,${INCOMING:4},1)
exten => s,15,Goto(${INCOMING},s,1) ; not EXT or GR1 - it’s an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup

[from-pstn-reghours-nofax]
exten => s,1,SetVar(intype=${INCOMING})
exten => s,2,Cut(intype=intype,-,1)
exten => s,3,GotoIf($[${intype} = EXT]?4:5) ; If INCOMING starts with EXT, then assume its an extension
exten => s,4,Goto(ext-local,${INCOMING:4},1)
exten => s,5,GotoIf($[${intype} = GRP]?6:7) ; If INCOMING starts with GRP, then assume its a ring group
exten => s,6,Goto(ext-group,${INCOMING:4},1)
exten => s,7,GotoIf($[${intype} = QUE]?8:11) ;queue
exten => s,8,Answer ; answer call before queue
exten => s,9,Wait(1)
exten => s,10,Goto(ext-queues,${INCOMING:4},1)
exten => s,11,Answer ; answer call before auto attendant
exten => s,12,Wait(1)
exten => s,13,Goto(${INCOMING},s,1) ; not EXT or GR1 - it’s an auto attendant
exten => h,1,Hangup

[from-pstn-afthours]
exten => s,1,GotoIf($[${FAX_RX} = disabled]?from-pstn-afthours-nofax,s,1:2) ; if fax detection is disabled, then jump to from-pstn-nofax - else continue
exten => s,2,Answer
exten => s,3,Wait(1)
exten => s,4,SetVar(intype=${AFTER_INCOMING})
exten => s,5,Cut(intype=intype,-,1)
exten => s,6,GotoIf($[${intype} = EXT]?7:9) ; If INCOMING starts with EXT, then assume its an extension
exten => s,7,Wait(3) ;wait 3 more second to make sure this isn’t a fax before dialing someone
exten => s,8,Goto(ext-local,${AFTER_INCOMING:4},1)
exten => s,9,GotoIf($[${intype} = GRP]?10:12) ; If INCOMING starts with GRP, then assume its a ring group
exten => s,10,Wait(3)
exten => s,11,Goto(ext-group,${AFTER_INCOMING:4},1)
exten => s,12,GotoIf($[${intype} = QUE]?13:15)
exten => s,13,Wait(3)
exten => s,14,Goto(ext-queues,${AFTER_INCOMING:4},1)
exten => s,15,Goto(${AFTER_INCOMING},s,1) ; not EXT or GR1 - it’s an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup

[from-pstn-afthours-nofax]
exten => s,1,SetVar(intype=${AFTER_INCOMING})
exten => s,2,Cut(intype=intype,-,1)
exten => s,3,GotoIf($[${intype} = EXT]?4:5) ; If INCOMING starts with EXT, then assume its an extension
exten => s,4,Goto(ext-local,${AFTER_INCOMING:4},1)
exten => s,5,GotoIf($[${intype} = GRP]?6:7) ; If INCOMING starts with GRP, then assume its a ring group
exten => s,6,Goto(ext-group,${AFTER_INCOMING:4},1)
exten => s,7,GotoIf($[${intype} = QUE]?8:11) ;queue
exten => s,8,Answer ; answer call before queue
exten => s,9,Wait(1)
exten => s,10,Goto(ext-queues,${AFTER_INCOMING:4},1)
exten => s,11,Answer ; answer call before auto attendant
exten => s,12,Wait(1)
exten => s,13,Goto(${AFTER_INCOMING},s,1) ; not EXT or GR1 - it’s an auto attendant
exten => h,1,Hangup

; ############################################################################
; Macros [macro]
; ############################################################################

; Rings one or more extensions. Handles things like call forwarding and DND
; We don’t call dial directly for anything internal anymore.
; ARGS: $TIMER, $OPTIONS, $EXT1, $EXT2, $EXT3, …
; Use a Macro call such as the following:
; Macro(dial,$DIAL_TIMER,$DIAL_OPTIONS,$EXT1,$EXT2,$EXT3,…)
[macro-dial]
exten => s,1,GotoIf($[ “${MACRO_CONTEXT}” = “macro-rg-group” ]?4:2) ; if this is from rg-group, don’t strip prefix
exten => s,2,GotoIf($["${CALLERIDNAME:0:${LEN(${RGPREFIX})}}" != “${RGPREFIX}”]?5:4) ; check for ring-group prefix
exten => s,3,SetCIDName(${CALLERIDNAME:${LEN(${RGPREFIX})}}) ; strip off prefix
exten => s,4,AGI,dialparties.agi
exten => s,5,NoOp(Returned from dialparties with no extensions to call)
exten => s,6,SetVar(DIALSTATUS=BUSY)
exten => s,10,Dial(${ds}) ; dialparties will set the priority to 10 if $ds is not null
exten => s,20,NoOp(Returned from dialparties with hunt groups to dial )
exten => s,21,SetVar(HuntLoop=0)
exten => s,22,GotoIf($[$[${HuntMembers} >= 1]?30 ) ; if this is from rg-group, don’t strip prefix
exten => s,23,NoOp(Returning there are no members left in the hunt group to ring)

exten => s,30,SetVar(HuntMember=HuntMember${HuntLoop})
exten => s,31,GotoIf($[$[${CALLTRACE_HUNT} != “” ] & $["${RingGroupMethod}" = “hunt” ]]?32:35 ) ; Set CAll Trace for Hunt member we are going to call
exten => s,32,Cut(CT_EXTEN=ARG3,$[${HuntLoop} + 1])
exten => s,33,DBput(CALLTRACE/${CT_EXTEN}=${CALLTRACE_HUNT})
exten => s,34,Goto(s,42)

exten => s,35,GotoIf($[$[${CALLTRACE_HUNT} != “” ] & $["${RingGroupMethod}" = “memoryhunt” ]]?36:50 ) ;Set Call Trace for each hunt member we are going to call "Memory groups have multiple members to set CALL TRACE For hence the loop
exten => s,36,SetVar(CTLoop=0)
exten => s,37,GotoIf($[${CTLoop} > ${HuntLoop}]?42 ) ; if this is from rg-group, don’t strip prefix
exten => s,38,Cut(CT_EXTEN=ARG3,$[${CTLoop} + 1])
exten => s,39,DBput(CALLTRACE/${CT_EXTEN}=${CALLTRACE_HUNT})
exten => s,40,SetVar(CTLoop=$[1 + ${CTLoop}])
exten => s,41,Goto(s,37)
exten => s,42,Dial(${${HuntMember}}${ds} ) ; dialparties will set the priority to 20 if $ds is not null and its a hunt group
exten => s,43,SetVar(HuntLoop=$[1 + ${HuntLoop}])
exten => s,44,SetVar(HuntMembers=$[${HuntMembers} - 1])
exten => s,45,Goto(s,22)
exten => s,50,DBdel(CALLTRACE/${CT_EXTEN})
exten => s,51,Goto(s,42)

;exten => s,1,GotoIf($[ “${MACRO_CONTEXT}” = “macro-rg-group” ]?4:2) ; if this is from rg-group, don’t strip prefix
;exten => s,2,GotoIf($[${CALLERIDNAME:0:${LEN(${RGPREFIX})}} != ${RGPREFIX}]?4:3) ; check for ring-group prefix
;exten => s,3,SetCIDName(${CALLERIDNAME:${LEN(${RGPREFIX})}}) ; strip off prefix
;exten => s,4,AGI,dialparties.agi
;exten => s,5,NoOp(Returned from dialparties with no extensions to call)
;exten => s,6,SetVar(DIALSTATUS=BUSY)
;exten => s,10,Dial(${ds}) ; dialparties will set the priority to 10 if $ds is not null

; Ring an extension, if the extension is busy or there is no answer send it
; to voicemail
; ARGS: $VMBOX, $EXT
[macro-exten-vm]
exten => s,1,Macro(user-callerid)
exten => s,2,Setvar(FROMCONTEXT=exten-vm)
exten => s,3,Macro(record-enable,${ARG2},IN)
exten => s,4,Macro(dial,${RINGTIMER},${DIAL_OPTIONS},${ARG2})
exten => s,5,GotoIf($[${CHANNEL:0:5} = Local]?s-${DIALSTATUS},1) ; if the channel is Local, then do not go to voicemail. This is primarily to avoid vm for call-forwarded extensions in ring groups
exten => s,6,GotoIf($[${ARG1} = novm]?s-${DIALSTATUS},1) ; no voicemail in use for this extension
exten => s,7,NoOp(Sending to Voicemail box ${ARG2})
exten => s,8,Macro(vm,${ARG1},${DIALSTATUS})
exten => s-BUSY,1,NoOp(Extension is reporting BUSY and has no Voicemail)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()
exten => _s-.,1,Congestion()

[macro-vm]
exten => s,1,Macro(user-callerid)
exten => s,2,Goto(s-${ARG2},1)
exten => s-BUSY,1,Voicemail(b${ARG1}) ; Voicemail Busy message
exten => s-BUSY,2,Hangup()
exten => _s-.,1,Voicemail(u${ARG1}) ; Voicemail Unavailable message
exten => _s-.,2,Hangup()
exten => o,1,Background(one-moment-please) ; 0 during vm message will hangup
exten => o,2,GotoIf($[“foo${FROM_DID}” = “foo”]?from-pstn,s,1:from-pstn,${FROM_DID},1)
exten => a,1,VoiceMailMain(${ARG1})
exten => a,2,Hangup

; For some reason, if I don’t run setCIDname, CALLERIDNAME will be blank in my AGI
; ARGS: none
[macro-fixcid]
exten => s,1,SetCIDName(${CALLERIDNAME})

; Ring groups of phones
; ARGS: comma separated extension list
; 1 - Ring Group Strategy
; 2 - ringtimer
; 3 - prefix
; 4 - extension list
[macro-rg-group]
exten => s,1,Macro(user-callerid)
exten => s,2,GotoIf($[${CALLERIDNAME:0:${LEN(${RGPREFIX})}} != ${RGPREFIX}]?4:3) ; check for old prefix
exten => s,3,SetCIDName(${CALLERIDNAME:${LEN(${RGPREFIX})}}) ; strip off old prefix
exten => s,4,Setvar(RGPREFIX=${ARG3}) ; set new prefix
exten => s,5,SetCIDName(${RGPREFIX}${CALLERIDNAME}) ; add prefix to callerid name
exten => s,6,Setvar(RecordMethod=Group) ; set new prefix
exten => s,7,Macro(record-enable,${MACRO_EXTEN},${RecordMethod})
exten => s,8,SetVar(RingGroupMethod=${ARG1}) ;
exten => s,9,Macro(dial,${ARG2},${DIAL_OPTIONS},${ARG4})
exten => s,10,SetVar(RingGroupMethod=’’) ;

;
; Outgoing channel(s) are busy … inform the client
;
[macro-outisbusy]
exten => s,1,Playback(all-circuits-busy-now)
exten => s,2,Playback(pls-try-call-later)
exten => s,3,Macro(hangupcall)

; What to do on hangup.
[macro-hangupcall]
exten => s,1,ResetCDR(w)
exten => s,2,NoCDR()
exten => s,3,Wait(5)
exten => s,4,Hangup

[macro-faxreceive]
exten => s,1,SetVar(FAXFILE=/var/spool/asterisk/fax/${UNIQUEID}.tif)
exten => s,2,SetVar(EMAILADDR=${FAX_RX_EMAIL})
exten => s,3,rxfax(${FAXFILE})
exten => s,103,SetVar(EMAILADDR=${FAX_RX_EMAIL})
exten => s,104,Goto(3)

; dialout and strip the prefix
[macro-dialout]
exten => s,1,Macro(user-callerid)
exten => s,2,GotoIf($[foo${ECID${CALLERIDNUM}} = foo]?5) ;check for CID override for exten
exten => s,3,SetCallerID(${ECID${CALLERIDNUM}})
exten => s,4,Goto(7)
exten => s,5,GotoIf($[foo${OUTCID_${ARG1}} = foo]?7) ;check for CID override for trunk
exten => s,6,SetCallerID(${OUTCID_${ARG1}})
exten => s,7,SetVar(length=${LEN(${DIAL_OUT_${ARG1}})})
exten => s,8,Dial(${OUT_${ARG1}}/${ARG2:${length}})
exten => s,9,Congestion
exten => s,109,Macro(outisbusy)

; dialout using default OUT trunk - no prefix
[macro-dialout-default]
exten => s,1,Macro(user-callerid)
exten => s,2,Macro(record-enable,${CALLERIDNUM},OUT)
exten => s,3,Macro(outbound-callerid,${ARG1})
exten => s,4,Dial(${OUT}/${ARG1})
exten => s,5,Congestion
exten => s,105,Macro(outisbusy)

; dialout using a trunk, using pattern matching (don’t strip any prefix)
; arg1 = trunk number, arg2 = number, arg3 = route password
[macro-dialout-trunk]
exten => s,1,GotoIf($[foo${ARG3} = foo]?3:2)) ; arg3 is pattern password
exten => s,2,Authenticate(${ARG3})
exten => s,3,Macro(user-callerid)
exten => s,4,Macro(record-enable,${CALLERIDNUM},OUT)
exten => s,5,Macro(outbound-callerid,${ARG1})
exten => s,6,SetGroup(OUT_${ARG1})
exten => s,7,CheckGroup(${OUTMAXCHANS_${ARG1}})
; if we’ve used up the max channels, continue at (n+101)
exten => s,8,SetVar(DIAL_NUMBER=${ARG2})
exten => s,9,SetVar(DIAL_TRUNK=${ARG1})
exten => s,10,AGI(fixlocalprefix) ; this sets DIAL_NUMBER to the proper dial string for this trunk
exten => s,11,SetVar(OUTNUM=${OUTPREFIX_${ARG1}}${DIAL_NUMBER}) ; OUTNUM is the final dial number
exten => s,12,Cut(custom=OUT_${ARG1},:,1) ; Custom trunks are prefixed with "AMP:"
exten => s,13,GotoIf($[${custom} = AMP]?16)
exten => s,14,Dial(${OUT_${ARG1}}/${OUTNUM}) ; Regular Trunk Dial
exten => s,15,Goto(s-${DIALSTATUS},1)

; This is a custom trunk. Substitute $OUTNUM$ with the actual number and rebuild the dialstring
; example trunks: “AMP:CAPI/XXXXXXXX:b$OUTNUM$,30,r”, "AMP:OH323/$OUTNUM$@XX.XX.XX.XX:XXXX"
exten => s,16,Cut(pre_num=OUT_${ARG1},$,1)
exten => s,17,Cut(the_num=OUT_${ARG1},$,2) ; this is where we expect to find string OUTNUM
exten => s,18,Cut(post_num=OUT_${ARG1},$,3)
exten => s,19,GotoIf($[${the_num} = OUTNUM]?20:21) ; if we didn’t find “OUTNUM”, then skip to Dial
exten => s,20,SetVar(the_num=${OUTNUM}) ; replace “OUTNUM” with the actual number to dial
exten => s,21,Dial(${pre_num:4}${the_num}${post_num})
exten => s,22,Goto(s-${DIALSTATUS},1)

exten => s,108,Noop(max channels used up)
exten => s-BUSY,1,NoOp(Trunk is reporting BUSY)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()

exten => _s-.,1,NoOp(Dial failed due to ${DIALSTATUS})

; Adds a dynamic agent/member to a Queue
; Prompts for call-back number - in not entered, uses CIDNum
[macro-agent-add]
exten => s,1,Wait(1)
exten => s,2,Macro(user-callerid)
exten => s,3,Read(CALLBACKNUM,agent-user) ; get callback number from user
exten => s,4,GotoIf($[foo${CALLBACKNUM} = foo]?5:7)) ; if user just pressed # or timed out, use cidnum
exten => s,5,SetVar(CALLBACKNUM=${CALLERIDNUM})
exten => s,6,GotoIf($[foo${CALLBACKNUM} = foo]?2)) ; if still no number, start over
exten => s,7,GotoIf($[foo${ARG2} = foo]?9:8)) ; arg2 is queue password
exten => s,8,Authenticate(${ARG2})
exten => s,9,AddQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal) ; using chan_local allows us to have agents over trunks
exten => s,10,Wait(1)
exten => s,11,Playback(agent-loginok)
exten => s,12,Hangup()

; Removes a dynamic agent/member from a Queue
; Prompts for call-back number - in not entered, uses CIDNum
[macro-agent-del]
exten => s,1,Wait(1)
exten => s,2,Macro(user-callerid)
exten => s,3,Read(CALLBACKNUM,agent-user) ; get callback number from user
exten => s,4,GotoIf($[foo${CALLBACKNUM} = foo]?5:7)) ; if user just pressed # or timed out, use cidnum
exten => s,5,SetVar(CALLBACKNUM=${CALLERIDNUM})
exten => s,6,GotoIf($[foo${CALLBACKNUM} = foo]?2)) ; if still no number, start over
exten => s,7,RemoveQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal)
exten => s,8,Wait(1)
exten => s,9,Playback(agent-loggedoff)
exten => s,10,Hangup()

; arg1 = trunk number, arg2 = number
[macro-dialout-enum]
exten => s,1,Macro(user-callerid)
exten => s,2,Macro(record-enable,${CALLERIDNUM},OUT)
exten => s,3,Macro(outbound-callerid,${ARG1})
exten => s,4,SetGroup(OUT_${ARG1})
exten => s,5,CheckGroup(${OUTMAXCHANS_${ARG1}}) ; if we’ve used up the max channels, continue at (n+101)
exten => s,6,SetVar(DIAL_NUMBER=${ARG2})
exten => s,7,SetVar(DIAL_TRUNK=${ARG1})
exten => s,8,AGI(fixlocalprefix) ; this sets DIAL_NUMBER to the proper dial string for this trunk
exten => s,9,EnumLookup(${DIAL_NUMBER})
exten => s,10,GotoIf($[$[${ENUM:0:3} = SIP] | $[${ENUM:0:3} = IAX]]?11:63)
exten => s,11,Dial(${ENUM})
exten => s,12,Goto(s-${DIALSTATUS},1)
; if dial fails (ie, all channels are busy), continue at 116 (n+101)

; exit points for macro
exten => s,63,NoOp(EnumLookup failed)
exten => s,106,NoOp(max channels used up)

exten => s-BUSY,1,NoOp(Trunk is reporting BUSY)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()

exten => _s-.,1,NoOp(Dial failed due to ${DIALSTATUS})

[macro-record-enable]
exten => s,1,GotoIf(${LEN(${BLINDTRANSFER})} > 0?2:4)
exten => s,2,ResetCDR(w)
exten => s,3,StopMonitor()
exten => s,4,AGI(recordingcheck,${TIMESTAMP},${UNIQUEID})
exten => s,5,Noop(No recording needed)
exten => s,999,Monitor(wav49,${CALLFILENAME}, mb)

;exten => s,3,BackGround(for-quality-purposes)
;exten => s,4,BackGround(this-call-may-be)
;exten => s,5,BackGround(recorded)

; This macro is for dev purposes and just dumps channel/app variables. Useful when designing new contexts.
[macro-dumpvars]
exten => s,1,Noop(ACCOUNTCODE=${ACCOUNTCODE})
exten => s,2,Noop(ANSWEREDTIME=${ANSWEREDTIME})
exten => s,3,Noop(BLINDTRANSFER=${BLINDTRANSFER})
exten => s,4,Noop(CALLERID=${CALLERID})
exten => s,5,Noop(CALLERIDNAME=${CALLERIDNAME})
exten => s,6,Noop(CALLERIDNUM=${CALLERIDNUM})
exten => s,7,Noop(CALLINGPRES=${CALLINGPRES})
exten => s,8,Noop(CHANNEL=${CHANNEL})
exten => s,9,Noop(CONTEXT=${CONTEXT})
exten => s,10,Noop(DATETIME=${DATETIME})
exten => s,11,Noop(DIALEDPEERNAME=${DIALEDPEERNAME})
exten => s,12,Noop(DIALEDPEERNUMBER=${DIALEDPEERNUMBER})
exten => s,13,Noop(DIALEDTIME=${DIALEDTIME})
exten => s,14,Noop(DIALSTATUS=${DIALSTATUS})
exten => s,15,Noop(DNID=${DNID})
exten => s,16,Noop(EPOCH=${EPOCH})
exten => s,17,Noop(EXTEN=${EXTEN})
exten => s,18,Noop(HANGUPCAUSE=${HANGUPCAUSE})
exten => s,19,Noop(INVALID_EXTEN=${INVALID_EXTEN})
exten => s,20,Noop(LANGUAGE=${LANGUAGE})
exten => s,21,Noop(MEETMESECS=${MEETMESECS})
exten => s,22,Noop(PRIORITY=${PRIORITY})
exten => s,23,Noop(RDNIS=${RDNIS})
exten => s,24,Noop(SIPDOMAIN=${SIPDOMAIN})
exten => s,25,Noop(SIP_CODEC=${SIP_CODEC})
exten => s,26,Noop(SIPCALLID=${SIPCALLID})
exten => s,27,Noop(SIPUSERAGENT=${SIPUSERAGENT})
exten => s,28,Noop(TIMESTAMP=${TIMESTAMP})
exten => s,29,Noop(TXTCIDNAME=${TXTCIDNAME})
exten => s,30,Noop(UNIQUEID=${UNIQUEID})
exten => s,31,Noop(TOUCH_MONITOR=${TOUCH_MONITOR})
exten => s,32,Noop(MACRO_CONTEXT=${MACRO_CONTEXT})
exten => s,33,Noop(MACRO_EXTEN=${MACRO_EXTEN})
exten => s,34,Noop(MACRO_PRIORITY=${MACRO_PRIORITY})

[macro-user-logon]
; check device type
exten => s,1,DBget(DEVICETYPE=DEVICE/${CALLERIDNUM}/type)
exten => s,2,GotoIf($[${DEVICETYPE} = fixed]?s-FIXED,1)
; get user’s extension
exten => s,3,SetVar(AMPUSER=${ARG1})
exten => s,4,GotoIf($[foo${AMPUSER} = foo]?5:9)
exten => s,5,BackGround(please-enter-your)
exten => s,6,Playback(extension)
exten => s,7,Read(AMPUSER,then-press-pound)
; get user’s password and authenticate
exten => s,8,Wait(1)
exten => s,9,DBget(AMPUSERPASS=AMPUSER/${AMPUSER}/password)
exten => s,10,GotoIf($[${LEN(${AMPUSERPASS})} = 0]?s-NOPASSWORD,1)
; do not continue if the user has already logged onto this device
exten => s,11,DBget(DEVICEUSER=DEVICE/${CALLERIDNUM}/user)
exten => s,12,GotoIf($[${DEVICEUSER} = ${AMPUSER}]?s-ALREADYLOGGEDON,1)
exten => s,13,Authenticate(${AMPUSERPASS})
; devices can only be mapped to one user - loggoff anyone else who is here
exten => s,14,Macro(user-logoff)
; map user to device
exten => s,15,DBget(AMPUSERDEVICES=AMPUSER/${AMPUSER}/device)
exten => s,16,GotoIf($[${LEN(${AMPUSERDEVICES})} = 0]?18)
exten => s,17,SetVar(AMPUSERDEVICES=${AMPUSERDEVICES}&)
exten => s,18,SetVar(AMPUSERDEVICES=${AMPUSERDEVICES}${CALLERIDNUM})
exten => s,19,DBPut(AMPUSER/${AMPUSER}/device=${AMPUSERDEVICES})
; map device to user
exten => s,20,DBPut(DEVICE/${CALLERIDNUM}/user=${AMPUSER})
; create symlink from dummy device mailbox to user’s mailbox
exten => s,21,System(/bin/ln -s /var/spool/asterisk/voicemail/default/${AMPUSER}/ /var/spool/asterisk/voicemail/device/${CALLERIDNUM})

exten => s-FIXED,1,NoOp(Device is FIXED and cannot be logged into)
exten => s-FIXED,2,Playback(ha/phone)
exten => s-FIXED,3,SayDigits(${CALLERIDNUM})
exten => s-FIXED,4,Playback(is-curntly-unavail)
exten => s-FIXED,5,Playback(vm-goodbye)
exten => s-FIXED,6,Hangup ;TODO should play msg indicated device cannot be logged into

exten => s-ALREADYLOGGEDON,1,NoOp(This device has already been logged into by this user)
exten => s-ALREADYLOGGEDON,2,Playback(vm-goodbye)
exten => s-ALREADYLOGGEDON,3,Hangup ;TODO should play msg indicated device is already logged into

exten => s-NOPASSWORD,1,NoOp(This extension does not exist or no password is set)
exten => s-NOPASSWORD,2,Playback(an-error-has-occured)
exten => s-NOPASSWORD,3,Playback(vm-goodbye)
exten => s-NOPASSWORD,4,Hangup ;TODO should play msg indicated device is already logged into

[macro-user-logoff]
; check device type
exten => s,1,DBget(DEVICETYPE=DEVICE/${CALLERIDNUM}/type)
exten => s,2,GotoIf($[${DEVICETYPE} = fixed]?s-FIXED,1)
; remove entry from user’s DEVICE key
; delete the symlink to user’s voicemail box
exten => s,3,System(rm -f /var/spool/asterisk/voicemail/device/${CALLERIDNUM})
exten => s,4,DBget(DEVAMPUSER=DEVICE/${CALLERIDNUM}/user)
exten => s,5,DBget(AMPUSERDEVICES=AMPUSER/${DEVAMPUSER}/device)
exten => s,6,AGI(list-item-remove.php,${AMPUSERDEVICES},${CALLERIDNUM},AMPUSERDEVICES,&)
; reset user -> device mapping
; users can log onto multiple devices, need to just remove device from value
exten => s,7,DBput(AMPUSER/${DEVAMPUSER}/device=${AMPUSERDEVICES})
; reset device -> user mapping
exten => s,8,DBput(DEVICE/${CALLERIDNUM}/user=none)
exten => s,9,Playback(vm-goodbye)

exten => s-FIXED,1,NoOp(Device is FIXED and cannot be logged out of)
exten => s-FIXED,2,Playback(an-error-has-occured)
exten => s-FIXED,3,Playback(vm-goodbye)
exten => s-FIXED,4,Hangup ;TODO should play msg indicated device cannot be logged into

;sets the callerid of the device to that of the logged in user
[macro-user-callerid]
exten => s,1,DBget(AMPUSER=DEVICE/${CALLERIDNUM}/user)
exten => s,2,DBget(AMPUSERCIDNAME=AMPUSER/${AMPUSER}/cidname)
exten => s,3,GotoIf($[“foo${AMPUSERCIDNAME}” = “foo”]?5)
exten => s,4,SetCallerID("${AMPUSERCIDNAME}" <${AMPUSER}>)
exten => s,5,NoOp(Using CallerID ${CALLERID})

; overrides callerid out trunks
; arg1 is trunk
; macro-user-callerid should be called before using this macro
[macro-outbound-callerid]
exten => s,1,DBget(USEROUTCID=AMPUSER/${CALLERIDNUM}/outboundcid)
exten => s,2,GotoIf($[“foo${OUTCID_${ARG1}:1:2}” = “foo”]?4) ;check for CID override for trunk
exten => s,3,SetCallerID(${OUTCID_${ARG1}})
exten => s,4,GotoIf($[“foo${USEROUTCID:1:2}” = “foo”]?6) ; check CID override for extension
exten => s,5,SetCallerID(${USEROUTCID})
exten => s,6,NoOp(CallerID set to ${CALLERID})

; ############################################################################
; Applications [app]
; ############################################################################
;
[app-directory]
;DIR-CONTEXT set in Digital Receptionist
exten => #,1,Wait(1)
exten => #,2,AGI(directory,${DIR-CONTEXT},ext-local,${DIRECTORY:0:1}${DIRECTORY_OPTS}o)
exten => #,3,Playback(vm-goodbye)
exten => #,4,Hangup
; *411 will access the entire directory (not just a single context)
exten => *411,1,Answer
exten => *411,2,Wait(1)
exten => *411,3,AGI(directory,general,ext-local,${DIRECTORY:0:1}${DIRECTORY_OPTS})
exten => *411,4,Playback(vm-goodbye)
exten => *411,5,Hangup
exten => h,1,Hangup
exten => o,1,GotoIf($[“foo${FROM_DID}” = “foo”]?from-pstn,s,1:from-pstn,${FROM_DID},1)

[app-dnd]
exten => *78,1,Answer
exten => *78,2,Wait(1)
exten => *78,3,Macro(user-callerid)
exten => *78,4,DBput(DND/${CALLERIDNUM}=YES)
exten => *78,5,Playback(do-not-disturb)
exten => *78,6,Playback(activated)
exten => *78,7,Macro(hangupcall)
exten => *79,1,Answer
exten => *79,2,Wait(1)
exten => *79,3,Macro(user-callerid)
exten => *79,4,DBdel(DND/${CALLERIDNUM})
exten => *79,5,Playback(do-not-disturb)
exten => *79,6,Playback(de-activated)
exten => *79,7,Macro(hangupcall)

[app-messagecenter]
exten => *98,1,Answer
exten => *98,2,Wait(1)
exten => *98,3,VoiceMailMain(default)
exten => *98,4,Macro(hangupcall)
exten => _*98X.,1,Answer ; can dial *98 to skip ‘mailbox’ prompt. Useful for speedial.
exten => _*98X.,2,Wait(1)
exten => _*98X.,3,VoiceMailMain(${EXTEN:3}@default)
exten => _*98X.,4,Macro(hangupcall)
exten => *97,1,Answer
exten => *97,2,Wait(1)
exten => *97,3,Macro(user-callerid)
exten => *97,4,VoicemailMain(${CALLERIDNUM}@default)
exten => *97,5,Macro(hangupcall)

[app-callwaiting]
exten => *70,1,Answer
exten => *70,2,Wait(1)
exten => *70,3,Macro(user-callerid)
exten => *70,4,DBput(CW/${CALLERIDNUM}=ENABLED)
exten => *70,5,Playback(call-waiting)
exten => *70,6,Playback(activated)
exten => *70,7,Macro(hangupcall)
exten => *71,1,Answer
exten => *71,2,Wait(1)
exten => *71,3,Macro(user-callerid)
exten => *71,4,DBdel(CW/${CALLERIDNUM})
exten => *71,5,Playback(call-waiting)
exten => *71,6,Playback(de-activated)
exten => *71,7,Macro(hangupcall)

[app-callforward]
; dialed call forward app - forwards calling extension
exten => _*72.,1,Macro(user-callerid)
exten => _*72.,2,DBput(CF/${CALLERIDNUM}=${EXTEN:3})
exten => _*72.,3,Answer
exten => _*72.,4,Wait(1)
exten => _*72.,5,Playback(call-fwd-unconditional)
exten => _*72.,6,Playback(for)
exten => _*72.,7,Playback(extension)
exten => _*72.,8,SayDigits(${CALLERIDNUM})
exten => _*72.,9,Playback(is-set-to)
exten => _*72.,10,SayDigits(${EXTEN:3})
exten => _*72.,11,Macro(hangupcall)
; prompting call forward app - forwards entered extension
exten => *72,1,Answer
exten => *72,2,Wait(1)
exten => *72,3,BackGround(please-enter-your)
exten => *72,4,Playback(extension)
exten => *72,5,Read(fromext,then-press-pound)
exten => *72,6,Wait(1)
exten => *72,7,BackGround(ent-target-attendant)
exten => *72,8,Read(toext,then-press-pound)
exten => *72,9,Wait(1)
exten => *72,10,DBput(CF/${fromext}=${toext})
exten => *72,11,Playback(call-fwd-unconditional)
exten => *72,12,Playback(for)
exten => *72,13,Playback(extension)
exten => *72,14,SayDigits(${fromext})
exten => *72,15,Playback(is-set-to)
exten => *72,16,SayDigits(${toext})
exten => *72,17,Macro(hangupcall)
; cancels dialed extension call forward
exten => _*73.,1,DBdel(CF/${EXTEN:3})
exten => _*73.,2,Answer
exten => _*73.,3,Wait(1)
exten => _*73.,4,SayDigits(${EXTEN:3})
exten => _*73.,5,Playback(call-fwd-cancelled)
exten => _*73.,6,Macro(hangupcall)
; cancels call forward for calling extension
exten => *73,1,Macro(user-callerid)
exten => *73,2,DBdel(CF/${CALLERIDNUM})
exten => *73,3,Answer
exten => *73,4,Wait(1)
exten => *73,5,Playback(call-fwd-cancelled)
exten => *73,6,Macro(hangupcall)
; dialed call forward on busy app - forwards calling extension when busy
exten => _*90.,1,Macro(user-callerid)
exten => _*90.,2,DBput(CFB/${CALLERIDNUM}=${EXTEN:3})
exten => _*90.,3,Answer
exten => _*90.,4,Wait(1)
exten => _*90.,5,Playback(call-fwd-on-busy)
exten => _*90.,6,Playback(for)
exten => _*90.,7,Playback(extension)
exten => _*90.,8,SayDigits(${CALLERIDNUM})
exten => _*90.,9,Playback(is-set-to)
exten => _*90.,10,SayDigits(${EXTEN:3})
exten => _*90.,11,Macro(hangupcall)
; cancels call forward on busy for calling extension
exten => *91,1,Macro(user-callerid)
exten => *91,2,DBdel(CFB/${CALLERIDNUM})
exten => *91,3,Answer
exten => *91,4,Wait(1)
exten => *91,5,Playback(call-fwd-on-busy)
exten => *91,6,Playback(de-activated)
exten => *91,7,Macro(hangupcall)
exten => h,1,Hangup

[app-calltrace]
; We can’t have our timeouts or dial digits collide with other applications
; or extensions, so we build the app in pieces
exten => *69,1,Goto(app-calltrace-perform,s,1)

[app-calltrace-perform]
exten => s,1,Macro(user-callerid)
exten => s,2,Answer
exten => s,3,Wait(1)
exten => s,4,Background(info-about-last-call)
exten => s,5,Background(telephone-number)
exten => s,6,Dbget(lastcaller=CALLTRACE/${CALLERIDNUM})
exten => s,7,GotoIf($[${lastcaller}]?8:14)
exten => s,8,SayDigits(${lastcaller})
exten => s,9,DigitTimeout(3)
exten => s,10,ResponseTimeout(7)
exten => s,11,Background(to-call-this-number)
exten => s,12,Background(press-1)
exten => s,13,Goto(16)
exten => s,14,Playback(from-unknown-caller)
exten => s,15,Macro(hangupcall)
exten => s,16,NoOp
exten => 1,1,Goto(from-internal,${lastcaller},1);
exten => i,1,Playback(vm-goodbye)
exten => i,2,Macro(hangupcall)
exten => t,1,Playback(vm-goodbye)
exten => t,2,Macro(hangupcall)

[app-userlogonoff]
exten => *11,1,Macro(user-logon)
exten => *11,2,Hangup()
exten => _*11.,1,Macro(user-logon,${EXTEN:3})
exten => _*11.,2,Hangup()
exten => *12,1,Macro(user-logoff)
exten => *12,2,Hangup()

; ############################################################################
; Inbound Contexts [from]
; ############################################################################

[from-sip-external]

;give external sip users congestion and hangup
exten => _.,1,AbsoluteTimeout(15)
exten => _.,2,Congestion
exten => _.,3,Hangup

[from-internal]
;allow phones to use applications
include => app-userlogonoff
include => app-directory
include => app-dnd
include => app-callforward
include => app-callwaiting
include => app-messagecenter
include => app-calltrace
include => parkedcalls
include => from-internal-custom
;allow phones to dial other extensions
include => ext-fax
include => ext-local
include => ext-group
include => ext-queues
include => ext-zapbarge
include => ext-meetme
include => ext-record
include => ext-test
;allow phones to access trunks
include => outbound-allroutes
exten => s,1,Macro(hangupcall)
exten => h,1,Macro(hangupcall)

; ############################################################################
; Extension Contexts [ext]
; ############################################################################

[ext-zapbarge]
exten => 888,1,Macro(user-callerid)
exten => 888,2,SetGroup(${CALLERIDNUM})
exten => 888,3,Answer
exten => 888,4,Wait(1)
exten => 888,5,ZapBarge
exten => 888,6,Hangup

[ext-meetme]
exten => _8X,1,Macro(user-callerid)
exten => _8X,2,Answer
exten => _8X,3,Wait(1)
exten => _8X,4,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?6:5)
exten => _8X,5,MeetMe(${EXTEN}|sM)
exten => _8X,6,MeetMe(${EXTEN}|asM)

exten => _8XX,1,Macro(user-callerid)
exten => _8XX,2,Answer
exten => _8XX,3,Wait(1)
exten => _8XX,4,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?6:5)
exten => _8XX,5,MeetMe(${EXTEN}|sM)
exten => _8XX,6,MeetMe(${EXTEN}|asM)

exten => _8XXX,1,Macro(user-callerid)
exten => _8XXX,2,Answer
exten => _8XXX,3,Wait(1)
exten => _8XXX,4,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?6:5)
exten => _8XXX,5,MeetMe(${EXTEN}|sM)
exten => _8XXX,6,MeetMe(${EXTEN}|asM)

exten => _8XXXX,1,Macro(user-callerid)
exten => _8XXXX,2,Answer
exten => _8XXXX,3,Wait(1)
exten => _8XXXX,4,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?6:5)
exten => _8XXXX,5,MeetMe(${EXTEN}|sM)
exten => _8XXXX,6,MeetMe(${EXTEN}|asM)

[ext-fax]
exten => s,1,Answer
exten => s,2,Goto(in_fax,1)
exten => in_fax,1,GotoIf($[${FAX_RX} = system]?2:analog_fax,1)
exten => in_fax,2,Macro(faxreceive)
exten => in_fax,3,system(tiff2ps -2eaz -w 8.5 -h 11 ${FAXFILE} | ps2pdf - ${FAXFILE}.pdf)
exten => in_fax,4,system(mime-construct --to ${EMAILADDR} --subject “Fax from ${CALLERIDNUM} ${CALLERIDNAME}” --attachment ${CALLERIDNUM}.pdf --type application/pdf --file ${FAXFILE}.pdf)
exten => in_fax,5,system(rm ${FAXFILE} ${FAXFILE}.pdf)
exten => in_fax,6,Hangup
exten => analog_fax,1,GotoIf($[${FAX_RX} = disabled]?3:2) ;if fax is disabled, just hang up
exten => analog_fax,2,DBGet(DIAL=DEVICE/${FAX_RX}/dial);
exten => analog_fax,3,Dial(${DIAL},20,d)
exten => analog_fax,4,Hangup
;exten => out_fax,1,wait(7)
exten => out_fax,1,txfax(${TXFAX_NAME}|caller)
exten => out_fax,2,Hangup
exten => h,1,Hangup()

[ext-record]
exten => *77,1,Macro(user-callerid)
exten => *77,2,Wait(2)
exten => *77,3,Record(${CALLERIDNUM}ivrrecording:wav)
exten => *77,4,Wait(2)
exten => *77,5,Hangup
exten => *99,1,Macro(user-callerid)
exten => *99,2,Playback(${CALLERIDNUM}ivrrecording)
exten => *99,3,Wait(2)
exten => *99,4,Hangup

;this is where parked calls go if they time-out. Should probably re-ring
[default]
include => ext-local
exten => s,1,Playback(vm-goodbye)
exten => s,2,Macro(hangupcall)

[ext-test]
exten => 7777,1,Goto(from-pstn,s,1)
exten => 666,1,Goto(ext-fax,in_fax,1)
exten => h,1,Macro(hangupcall)

;echo test
exten => *43,1,Answer
exten => *43,2,Wait(2)
exten => *43,3,Playback(demo-echotest)
exten => *43,4,Echo
exten => *43,5,Playback(demo-echodone)
exten => *43,6,Hangup

extensions_additional.conf

[globals]
#include globals_custom.conf
VM_PREFIX = *
RINGTIMER = 15
REGTIME = 7:55-17:05
REGDAYS = mon-fri
RECORDEXTEN = ""
PARKNOTIFY = SIP/200
OUT_2 = ZAP/g1
OUT_1 = ZAP/g0
OUTPREFIX_2 =
OUTPREFIX_1 =
OUTMAXCHANS_2 =
OUTMAXCHANS_1 =
OUTCID_2 = “Visteva” <7146740023>
OUTCID_1 = “Visteva” <7146740023>
OPERATOR =
NULL = ""
IN_OVERRIDE = forcereghours
INCOMING = GRP-1
FAX_RX_EMAIL = fax@mydomain.com
FAX_RX = system
FAX =
DIRECTORY_OPTS =
DIRECTORY = last
DIAL_OUT = 9
DIAL_OPTIONS = tr
DIALOUTIDS = 1/2/
CALLFILENAME = ""
AFTER_INCOMING =

[aa_1]
include => aa_1-custom
exten => 1,1,Goto(ext-group,2,1) ; jump
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup
exten => hang,1,Playback(vm-goodbye)
exten => hang,2,Hangup
exten => i,1,Playback(invalid)
exten => i,2,Goto(s,7)
include => ext-local
include => app-messagecenter
include => app-directory
exten => s,1,GotoIf($[${DIALSTATUS} = ANSWER]?4)
exten => s,2,Answer
exten => s,3,Wait(1)
exten => s,4,SetVar(LOOPED=1)
exten => s,5,GotoIf($[${LOOPED} > 2]?hang,1)
exten => s,6,SetVar(DIR-CONTEXT=general)
exten => s,7,DigitTimeout(3) ; Incoming
exten => s,8,ResponseTimeout(7)
exten => s,9,Background(custom/aa_1)
exten => t,1,SetVar(LOOPED=$[${LOOPED} + 1])
exten => t,2,Goto(s,5)

[ext-group]
include => ext-group-custom
exten => 1,1,Macro(rg-group,ringall,12,Incoming,200-201-210)
exten => 1,2,Goto(aa_1,s,1) ; jump
exten => 2,1,Macro(rg-group,ringall,30,FirstAvaliable,200-201-210)
exten => 2,2,Macro(vm,200) ; jump

[ext-local]
include => ext-local-custom
exten => 200,1,Macro(exten-vm,200,200)
exten => ${VM_PREFIX}200,1,Macro(vm,200)
exten => 200,hint,SIP/200
exten => 201,1,Macro(exten-vm,201,201)
exten => ${VM_PREFIX}201,1,Macro(vm,201)
exten => 201,hint,SIP/201
exten => 210,1,Macro(exten-vm,210,210)
exten => ${VM_PREFIX}210,1,Macro(vm,210)
exten => 210,hint,SIP/210
exten => 211,1,Macro(exten-vm,211,211)
exten => ${VM_PREFIX}211,1,Macro(vm,211)
exten => 211,hint,CUSTOM/211
exten => 212,1,Macro(exten-vm,212,212)
exten => ${VM_PREFIX}212,1,Macro(vm,212)
exten => 212,hint,CUSTOM/212
exten => 215,1,Macro(exten-vm,215,215)
exten => ${VM_PREFIX}215,1,Macro(vm,215)
exten => 215,hint,CUSTOM/215
exten => 219,1,Macro(exten-vm,219,219)
exten => ${VM_PREFIX}219,1,Macro(vm,219)
exten => 219,hint,CUSTOM/219
exten => 222,1,Macro(exten-vm,222,222)
exten => ${VM_PREFIX}222,1,Macro(vm,222)
exten => 222,hint,CUSTOM/222

[outbound-allroutes]
include => outbound-allroutes-custom
include => outrt-001-misc
include => outrt-002-tollfree
include => outrt-003-localLongDistance
include => outrt-004-International

[outrt-001-misc]
include => outrt-001-misc-custom
exten => 311,1,Macro(dialout-trunk,2,${EXTEN},)
exten => 311,2,Macro(dialout-trunk,1,${EXTEN},)
exten => 311,3,Macro(outisbusy) ; No available circuits
exten => 411,1,Macro(dialout-trunk,2,${EXTEN},)
exten => 411,2,Macro(dialout-trunk,1,${EXTEN},)
exten => 411,3,Macro(outisbusy) ; No available circuits
exten => 911,1,Macro(dialout-trunk,2,${EXTEN},)
exten => 911,2,Macro(dialout-trunk,1,${EXTEN},)
exten => 911,3,Macro(outisbusy) ; No available circuits

[outrt-002-tollfree]
include => outrt-002-tollfree-custom
exten => _1800NXXXXXX,1,Macro(dialout-trunk,2,${EXTEN},)
exten => _1800NXXXXXX,2,Macro(dialout-trunk,1,${EXTEN},)
exten => _1800NXXXXXX,3,Macro(outisbusy) ; No available circuits
exten => _1866NXXXXXX,1,Macro(dialout-trunk,2,${EXTEN},)
exten => _1866NXXXXXX,2,Macro(dialout-trunk,1,${EXTEN},)
exten => _1866NXXXXXX,3,Macro(outisbusy) ; No available circuits
exten => _1877NXXXXXX,1,Macro(dialout-trunk,2,${EXTEN},)
exten => _1877NXXXXXX,2,Macro(dialout-trunk,1,${EXTEN},)
exten => _1877NXXXXXX,3,Macro(outisbusy) ; No available circuits
exten => _1888NXXXXXX,1,Macro(dialout-trunk,2,${EXTEN},)
exten => _1888NXXXXXX,2,Macro(dialout-trunk,1,${EXTEN},)
exten => _1888NXXXXXX,3,Macro(outisbusy) ; No available circuits

[outrt-003-localLongDistance]
include => outrt-003-localLongDistance-custom
exten => _1NXXNXXXXXX,1,Macro(dialout-trunk,1,${EXTEN},)
exten => _1NXXNXXXXXX,2,Macro(outisbusy) ; No available circuits
exten => _NXXNXXXXXX,1,Macro(dialout-trunk,1,${EXTEN},)
exten => _NXXNXXXXXX,2,Macro(outisbusy) ; No available circuits
exten => _NXXXXXX,1,Macro(dialout-trunk,1,${EXTEN},)
exten => _NXXXXXX,2,Macro(outisbusy) ; No available circuits

[outrt-004-International]
include => outrt-004-International-custom
exten => _011.,1,Macro(dialout-trunk,1,${EXTEN},1234)
exten => _011.,2,Macro(outisbusy) ; No available circuits

extensions_custom.conf

; This file contains example extensions_custom.conf entries.
; extensions_custom.conf should be used to include customizations
; to AMP’s Asterisk dialplan.

; All custom context should contain the string ‘custom’ in it’s name

; Extensions in AMP have access to the ‘from-internal’ context.
; The context ‘from-internal-custom’ is included in ‘from-internal’ by default

[from-internal-custom]
;1234,1,Playback(demo-congrats) ; extensions can dial 1234
;1234,2,Hangup()
;h,1,Hangup()
;include => custom-recordme ; extensions can also dial 5678

include => custom-speed-dial

exten => *60,1,Answer
exten => *60,2,Playback(at-tone-time-exactly)
exten => *60,3,SayUnixTime(,IMp)
exten => *60,4,Playback(beep)
exten => *60,5,Hangup

exten => *61,1,Answer
exten => *61,2,AGI(weather.agi)
exten => *61,3,Hangup

exten => *62,1,Answer
exten => *62,2,AGI(wakeup.php)
exten => *62,3,Hangup

exten => *65,1,Answer
exten => *65,2,AGI(festival-script.pl|Your phone number is ${CALLERIDNUM}.)
exten => *65,3,Hangup

; CallingCard application
;add an incoimf route for the DID to Custom App: (un-comment next line)
;custom-callingcard,s,1

; un-comment the 6 lines below to work on incoming DIDs
;[custom-callingcard]
;exten => s,1,Answer
;exten => s,2,Wait,2
;exten => s,3,DeadAGI,a2billing.php
;exten => s,4,Wait,2
;exten => s,5,Hangup

[custom-meetme]
include => ext-meetme
exten => s,1,BackGround(enter-conf-call-number)
exten => h,1,Hangup()

[custom-wakeupext]
exten => s,1,Answer
exten => s,2,AGI(wakeup-ext.php);
exten => s,3,Hangup

; system wide speed dial app

[custom-speed-dial]
;Speed dialing record
exten => _3003XX.,1,DBput(SysSpeed/${EXTEN:3:3}=${EXTEN:6})
exten => _3003XX.,2,SayDigits(${EXTEN:6})
exten => _3003XX.,3,playback(at)
exten => _3003XX.,4,playback(position)
exten => _3003XX.,5,SayDigits(${EXTEN:3:3})
exten => _3003XX.,6,Hangup

;Speed dialing recall and dial
exten => _3XX,1,DBget(speedref=SysSpeed/${EXTEN})
exten => _3XX,2,playback(pls-wait-connect-call)
exten => _3XX,3,Goto(outbound-allroutes,${speedref},1)
exten => _3XX,102,playback(that-number)
exten => _3XX,103,playback(is-not-in-the)
exten => _3XX,104,playback(speed-dial)
exten => _3XX,105,playback(system)
exten => _3XX,106,playback(pls-try-again)
exten => _3XX,107,playback(goodbye)
exten => _3XX,108,Macro(hangupcall)

;Speed dialing recall and tell caller what it is, part one
exten => _*3XX,1,Answer
exten => _*3XX,2,DBget(speedref=SysSpeed/${EXTEN:1})
exten => _*3XX,3,SetVar(speedreflocation=${EXTEN:1})
exten => _*3XX,4,Goto(menu-SysSpeed,s,1)
exten => _*3XX,102,playback(speed-dial)
exten => _*3XX,103,playback(num-not-in-db)
exten => _*3XX,104,playback(pls-try-again)
exten => _*3XX,105,playback(goodbye)
exten => _*3XX,106,Macro(hangupcall)

[menu-SysSpeed]
;Speed dialing recall and tell caller what it is
exten => s,1,background(speed-dial)
exten => s,2,saydigits(${speedreflocation})
exten => s,3,background(has-been-set-to)
exten => s,4,saydigits(${speedref})
exten => s,5,background(press-1)
exten => s,6,background(to-call-this-number)
exten => s,7,background(or)
exten => s,8,background(hangup-try-again)
exten => s,9,background(silence/5)
exten => s,10,background(goodbye)
exten => s,11,Macro(hangupcall)
exten => 1,1,Goto(custom-speed-dial,${speedreflocation},1)

; custom-count2four,s,1 can be used as a custom target for
; a Digital Receptionist menu or a Call Group
;[custom-count2four]
;s,1,SayDigits(1234)
;s,2,Hangup

; custom-recordme,5678,1 can be used as a custom target for
; a Digital Receptionist menu or a Call Group
;[custom-recordme]
;exten => 5678,1,Wait(2)
;exten => 5678,2,Record(/tmp/asterisk-recording:gsm)
;exten => 5678,3,Wait(2)
;exten => 5678,4,Playback(/tmp/asterisk-recording)
;exten => 5678,5,Wait(2)
;exten => 5678,6,Hangup