; Asterisk Management Portal (AMP)
; Copyright (C) 2004 Coalescent Systems Inc
; dialparties.agi (sprackett.com/asterisk/)
; Asterisk::AGI (asterisk.gnuinter.net/)
; gsm (ibiblio.org/pub/Linux/utils/ … short.html)
; loligo sounds (loligo.com/asterisk/sounds/)
; mpg123 (voip-info.org/wiki-Asterisk+conf … nhold.conf)
; include extension contexts generated from AMP
#include extensions_additional.conf
; Customizations to this dialplan should be made in extensions_custom.conf
; See extensions_custom.conf.sample for an example
#include extensions_custom.conf
[from-trunk] ; just an alias since VoIP shouldn’t be called PSTN
include => from-pstn
[from-pstn]
include => from-pstn-custom ; create this context in extensions_custom.conf to include customizations
include => ext-did
include => from-pstn-timecheck ; this has to be included otherwise it overrides ext-did
[from-pstn-timecheck]
exten => .,1,Goto(s,1) ; catch-all matching for calls that have DID info (if a DID route hasn’t matched them)
exten => s,1,GotoIf($[${IN_OVERRIDE} = forcereghours]?from-pstn-reghours,s,1:)
exten => s,2,GotoIf($[${IN_OVERRIDE} = forceafthours]?from-pstn-afthours,s,1:)
exten => s,3,GotoIfTime(${REGTIME}|${REGDAYS}||?from-pstn-reghours,s,1:)
exten => s,4,Goto(from-pstn-afthours,s,1)
[from-pstn-reghours]
exten => s,1,GotoIf($[${FAX_RX} = disabled]?from-pstn-reghours-nofax,s,1:2) ; if fax detection is disabled, then jump to from-pstn-nofax - else continue
exten => s,2,Answer
exten => s,3,Wait(1)
exten => s,4,SetVar(intype=${INCOMING})
exten => s,5,Cut(intype=intype,-,1)
exten => s,6,GotoIf($[${intype} = EXT]?7:9) ; If INCOMING starts with EXT, then assume its an extension
exten => s,7,Wait(3) ;wait 3 more second to make sure this isn’t a fax before dialing someone
exten => s,8,Goto(ext-local,${INCOMING:4},1)
exten => s,9,GotoIf($[${intype} = GRP]?10:12) ; If INCOMING starts with GRP, then assume its a ring group
exten => s,10,Wait(3)
exten => s,11,Goto(ext-group,${INCOMING:4},1)
exten => s,12,GotoIf($[${intype} = QUE]?13:15)
exten => s,13,Wait(3)
exten => s,14,Goto(ext-queues,${INCOMING:4},1)
exten => s,15,Goto(${INCOMING},s,1) ; not EXT or GR1 - it’s an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup
[from-pstn-reghours-nofax]
exten => s,1,SetVar(intype=${INCOMING})
exten => s,2,Cut(intype=intype,-,1)
exten => s,3,GotoIf($[${intype} = EXT]?4:5) ; If INCOMING starts with EXT, then assume its an extension
exten => s,4,Goto(ext-local,${INCOMING:4},1)
exten => s,5,GotoIf($[${intype} = GRP]?6:7) ; If INCOMING starts with GRP, then assume its a ring group
exten => s,6,Goto(ext-group,${INCOMING:4},1)
exten => s,7,GotoIf($[${intype} = QUE]?8:11) ;queue
exten => s,8,Answer ; answer call before queue
exten => s,9,Wait(1)
exten => s,10,Goto(ext-queues,${INCOMING:4},1)
exten => s,11,Answer ; answer call before auto attendant
exten => s,12,Wait(1)
exten => s,13,Goto(${INCOMING},s,1) ; not EXT or GR1 - it’s an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup
[from-pstn-afthours]
exten => s,1,GotoIf($[${FAX_RX} = disabled]?from-pstn-afthours-nofax,s,1:2) ; if fax detection is disabled, then jump to from-pstn-nofax - else continue
exten => s,2,Answer
exten => s,3,Wait(1)
exten => s,4,SetVar(intype=${AFTER_INCOMING})
exten => s,5,Cut(intype=intype,-,1)
exten => s,6,GotoIf($[${intype} = EXT]?7:9) ; If INCOMING starts with EXT, then assume its an extension
exten => s,7,Wait(3) ;wait 3 more second to make sure this isn’t a fax before dialing someone
exten => s,8,Goto(ext-local,${AFTER_INCOMING:4},1)
exten => s,9,GotoIf($[${intype} = GRP]?10:12) ; If INCOMING starts with GRP, then assume its a ring group
exten => s,10,Wait(3)
exten => s,11,Goto(ext-group,${AFTER_INCOMING:4},1)
exten => s,12,GotoIf($[${intype} = QUE]?13:15)
exten => s,13,Wait(3)
exten => s,14,Goto(ext-queues,${AFTER_INCOMING:4},1)
exten => s,15,Goto(${AFTER_INCOMING},s,1) ; not EXT or GR1 - it’s an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup
[from-pstn-afthours-nofax]
exten => s,1,SetVar(intype=${AFTER_INCOMING})
exten => s,2,Cut(intype=intype,-,1)
exten => s,3,GotoIf($[${intype} = EXT]?4:5) ; If INCOMING starts with EXT, then assume its an extension
exten => s,4,Goto(ext-local,${AFTER_INCOMING:4},1)
exten => s,5,GotoIf($[${intype} = GRP]?6:7) ; If INCOMING starts with GRP, then assume its a ring group
exten => s,6,Goto(ext-group,${AFTER_INCOMING:4},1)
exten => s,7,GotoIf($[${intype} = QUE]?8:11) ;queue
exten => s,8,Answer ; answer call before queue
exten => s,9,Wait(1)
exten => s,10,Goto(ext-queues,${AFTER_INCOMING:4},1)
exten => s,11,Answer ; answer call before auto attendant
exten => s,12,Wait(1)
exten => s,13,Goto(${AFTER_INCOMING},s,1) ; not EXT or GR1 - it’s an auto attendant
exten => fax,1,Goto(ext-fax,in_fax,1)
exten => h,1,Hangup
; ############################################################################
; Macros [macro]
; ############################################################################
; Rings one or more extensions. Handles things like call forwarding and DND
; We don’t call dial directly for anything internal anymore.
; ARGS: $TIMER, $OPTIONS, $EXT1, $EXT2, $EXT3, …
; Use a Macro call such as the following:
; Macro(dial,$DIAL_TIMER,$DIAL_OPTIONS,$EXT1,$EXT2,$EXT3,…)
[macro-dial]
exten => s,1,GotoIf($[ “${MACRO_CONTEXT}” = “macro-rg-group” ]?4:2) ; if this is from rg-group, don’t strip prefix
exten => s,2,GotoIf($[${CALLERIDNAME:0:${LEN(${RGPREFIX})}} != ${RGPREFIX}]?4:3) ; check for ring-group prefix
exten => s,3,SetCIDName(${CALLERIDNAME:${LEN(${RGPREFIX})}}) ; strip off prefix
exten => s,4,AGI,dialparties.agi
exten => s,5,NoOp(Returned from dialparties with no extensions to call)
exten => s,6,SetVar(DIALSTATUS=BUSY)
exten => s,10,Dial(${ds}) ; dialparties will set the priority to 10 if $ds is not null
; Ring an extension, if the extension is busy or there is no answer send it
; to voicemail
; ARGS: $VMBOX, $EXT
[macro-exten-vm]
exten => s,1,Setvar(FROMCONTEXT=exten-vm)
exten => s,2,Macro(record-enable,${ARG2},IN)
exten => s,3,Macro(dial,${RINGTIMER},${DIAL_OPTIONS},${ARG2})
exten => s,4,GotoIf($[${CHANNEL:0:5} = Local]?s-${DIALSTATUS},1) ; if the channel is Local, then do not go to voicemail. This is primarily to avoid vm for call-forwarded extensions in ring groups
exten => s,5,GotoIf($[${ARG1} = novm]?s-${DIALSTATUS},1) ; no voicemail in use for this extension
exten => s,6,NoOp(Sending to Voicemail box ${ARG1})
exten => s,7,Macro(vm,${ARG1},${DIALSTATUS})
exten => s-BUSY,1,NoOp(Extension is reporting BUSY and has no Voicemail)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()
exten => _s-.,1,Congestion()
[macro-vm]
exten => s,1,Goto(s-${ARG2},1)
exten => s-BUSY,1,Voicemail(b${ARG1}) ; Voicemail Busy message
exten => s-BUSY,2,Hangup()
exten => _s-.,1,Voicemail(u${ARG1}) ; Voicemail Unavailable message
exten => _s-.,2,Hangup()
exten => o,1,Background(one-moment-please) ; 0 during vm message will hangup
exten => o,2,GotoIf($[“foo${FROM_DID}” = “foo”]?from-pstn,s,1:from-pstn,${FROM_DID},1)
exten => a,1,VoiceMailMain(${ARG1})
exten => a,2,Hangup
; For some reason, if I don’t run setCIDname, CALLERIDNAME will be blank in my AGI
; ARGS: none
[macro-fixcid]
exten => s,1,SetCIDName(${CALLERIDNAME})
; Ring groups of phones
; ARGS: comma separated extension list
; 1 - ringtimer
; 2 - preifx
; 3 - extension list
[macro-rg-group]
exten => s,1,GotoIf($[${CALLERIDNAME:0:${LEN(${RGPREFIX})}} != ${RGPREFIX}]?3:2) ; check for old prefix
exten => s,2,SetCIDName(${CALLERIDNAME:${LEN(${RGPREFIX})}}) ; strip off old prefix
exten => s,3,Setvar(RGPREFIX=${ARG2}) ; set new prefix
exten => s,4,SetCIDName(${RGPREFIX}${CALLERIDNAME}) ; add prefix to callerid name
exten => s,5,Setvar(RecordMethod=Group) ; set new prefix
exten => s,6,Macro(record-enable,${MACRO_EXTEN},${RecordMethod})
exten => s,7,Macro(dial,${ARG1},${DIAL_OPTIONS},${ARG3})
;exten => s,1,GotoIf($[${CALLERIDNAME:0:${LEN(${RGPREFIX})}} != ${RGPREFIX}]?3:2) ; check for old prefix
;exten => s,2,SetCIDName(${CALLERIDNAME:${LEN(${RGPREFIX})}}) ; strip off old prefix
;exten => s,3,Setvar(RGPREFIX=${ARG2}) ; set new prefix
;;exten => s,4,Noop(${RGPREFIX} ${CALLERIDNAME})
;exten => s,4,SetCIDName(${RGPREFIX}${CALLERIDNAME}) ; add prefix to callerid name
;;exten => s,6,Noop(Dial group ${ARG3})
;exten => s,5,Macro(dial,${ARG1},${DIAL_OPTIONS},${ARG3})
;exten => s,1,Setvar(GRP=${GRP}) ;my original choice of variable GROUP is now overwritten by SetGroup. Copy contents to GRP
;exten => s,2,SetGroup(${CALLERIDNUM})
;exten => s,3,Setvar(FROMCONTEXT=rg-group)
;exten => s,4,SetCIDName(${PRE}${CALLERIDNAME})
;exten => s,5,Macro(dial,${RINGTIMER},${DIAL_OPTIONS},${GRP})
;
; Outgoing channel(s) are busy … inform the client
;
[macro-outisbusy]
exten => s,1,Playback(allison7/all-circuits-busy-now)
exten => s,2,Playback(allison7/pls-try-call-later)
exten => s,3,Macro(hangupcall)
; What to do on hangup.
[macro-hangupcall]
exten => s,1,ResetCDR(w)
exten => s,2,NoCDR()
exten => s,3,Wait(5)
exten => s,4,Hangup
[macro-faxreceive]
exten => s,1,SetVar(FAXFILE=/var/spool/asterisk/fax/${UNIQUEID}.tif)
exten => s,2,SetVar(EMAILADDR=${FAX_RX_EMAIL})
exten => s,3,rxfax(${FAXFILE})
exten => s,103,SetVar(EMAILADDR=${FAX_RX_EMAIL})
exten => s,104,Goto(3)
; dialout and strip the prefix
[macro-dialout]
exten => s,1,GotoIf($[foo${ECID${CALLERIDNUM}} = foo]?4) ;check for CID override for exten
exten => s,2,SetCallerID(${ECID${CALLERIDNUM}})
exten => s,3,Goto(6)
exten => s,4,GotoIf($[foo${OUTCID_${ARG1}} = foo]?6) ;check for CID override for trunk
exten => s,5,SetCallerID(${OUTCID_${ARG1}})
exten => s,6,SetVar(length=${LEN(${DIAL_OUT_${ARG1}})})
exten => s,7,Dial(${OUT_${ARG1}}/${ARG2:${length}})
exten => s,8,Congestion
exten => s,108,Macro(outisbusy)
; dialout using default OUT trunk - no prefix
[macro-dialout-default]
exten => s,1,Macro(record-enable,${CALLERIDNUM},OUT)
exten => s,2,GotoIf($[foo${ECID${CALLERIDNUM}} = foo]?5) ;check for CID override for exten
exten => s,3,SetCallerID(${ECID${CALLERIDNUM}})
exten => s,4,Goto(7)
exten => s,5,GotoIf($[foo${OUTCID} = foo]?7) ;check for CID override for trunk
exten => s,6,SetCallerID(${OUTCID})
exten => s,7,Dial(${OUT}/${ARG1})
exten => s,8,Congestion
exten => s,108,Macro(outisbusy)
; dialout using a trunk, using pattern matching (don’t strip any prefix)
; arg1 = trunk number, arg2 = number, arg3 = route password
[macro-dialout-trunk]
exten => s,1,GotoIf($[foo${ARG3} = foo]?3:2)) ; arg3 is pattern password
exten => s,2,Authenticate(${ARG3})
exten => s,3,Macro(record-enable,${CALLERIDNUM},OUT)
exten => s,4,GotoIf($[foo${ECID${CALLERIDNUM}} = foo]?7) ;check for CID override for exten
exten => s,5,SetCallerID(${ECID${CALLERIDNUM}})
exten => s,6,Goto(9)
exten => s,7,GotoIf($[foo${OUTCID_${ARG1}} = foo]?9) ;check for CID override for trunk
exten => s,8,SetCallerID(${OUTCID_${ARG1}})
exten => s,9,SetGroup(OUT_${ARG1})
exten => s,10,CheckGroup(${OUTMAXCHANS_${ARG1}})
; if we’ve used up the max channels, continue at 109 (n+101)
exten => s,11,SetVar(DIAL_NUMBER=${ARG2})
exten => s,12,SetVar(DIAL_TRUNK=${ARG1})
exten => s,13,AGI(fixlocalprefix) ; this sets DIAL_NUMBER to the proper dial string for this trunk
exten => s,14,SetVar(OUTNUM=${OUTPREFIX_${ARG1}}${DIAL_NUMBER}) ; OUTNUM is the final dial number
exten => s,15,Cut(custom=OUT_${ARG1},:,1) ; Custom trunks are prefixed with “AMP:”
exten => s,16,GotoIf($[${custom} = AMP]?19)
exten => s,17,Dial(${OUT_${ARG1}}/${OUTNUM}) ; Regular Trunk Dial
exten => s,18,Goto(s-${DIALSTATUS},1)
; This is a custom trunk. Substitute $OUTNUM$ with the actual number and rebuild the dialstring
; example trunks: “AMP:CAPI/XXXXXXXX:b$OUTNUM$,30,r”, “AMP:OH323/$OUTNUM$@XX.XX.XX.XX:XXXX”
exten => s,19,Cut(pre_num=OUT_${ARG1},$,1)
exten => s,20,Cut(the_num=OUT_${ARG1},$,2) ; this is where we expect to find string OUTNUM
exten => s,21,Cut(post_num=OUT_${ARG1},$,3)
exten => s,22,GotoIf($[${the_num} = OUTNUM]?23:24) ; if we didn’t find “OUTNUM”, then skip to Dial
exten => s,23,SetVar(the_num=${OUTNUM}) ; replace “OUTNUM” with the actual number to dial
exten => s,24,Dial(${pre_num:4}${the_num}${post_num})
exten => s,25,Goto(s-${DIALSTATUS},1)
exten => s,111,Noop(max channels used up)
exten => s-BUSY,1,NoOp(Trunk is reporting BUSY)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()
exten => _s-.,1,NoOp(Dial failed due to ${DIALSTATUS})
; Adds a dynamic agent/member to a Queue
; Prompts for call-back number - in not entered, uses CIDNum
[macro-agent-add]
exten => s,1,Wait(1)
exten => s,2,NoOp
exten => s,3,Read(CALLBACKNUM,agent-user) ; get callback number from user
exten => s,4,GotoIf($[foo${CALLBACKNUM} = foo]?5:7)) ; if user just pressed # or timed out, use cidnum
exten => s,5,SetVar(CALLBACKNUM=${CALLERIDNUM})
exten => s,6,GotoIf($[foo${CALLBACKNUM} = foo]?2)) ; if still no number, start over
exten => s,7,GotoIf($[foo${ARG2} = foo]?9:8)) ; arg2 is queue password
exten => s,8,Authenticate(${ARG2})
exten => s,9,AddQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal) ; using chan_local allows us to have agents over trunks
exten => s,10,Wait(1)
exten => s,11,Playback(agent-loginok)
exten => s,12,Hangup()
; Removes a dynamic agent/member from a Queue
; Prompts for call-back number - in not entered, uses CIDNum
[macro-agent-del]
exten => s,1,Wait(1)
exten => s,2,NoOp
exten => s,3,Read(CALLBACKNUM,agent-user) ; get callback number from user
exten => s,4,GotoIf($[foo${CALLBACKNUM} = foo]?5:7)) ; if user just pressed # or timed out, use cidnum
exten => s,5,SetVar(CALLBACKNUM=${CALLERIDNUM})
exten => s,6,GotoIf($[foo${CALLBACKNUM} = foo]?2)) ; if still no number, start over
exten => s,7,RemoveQueueMember(${ARG1}|Local/${CALLBACKNUM}@from-internal)
exten => s,8,Wait(1)
exten => s,9,Playback(agent-loggedoff)
exten => s,10,Hangup()
; arg1 = trunk number, arg2 = number
[macro-dialout-enum]
exten => s,1,Macro(record-enable,${CALLERIDNUM},OUT)
exten => s,2,GotoIf($[foo${ECID${CALLERIDNUM}} = foo]?3) ;check for CID override for exten
exten => s,3,SetCallerID(${ECID${CALLERIDNUM}})
exten => s,4,Goto(7)
exten => s,5,GotoIf($[foo${OUTCID_${ARG1}} = foo]?7) ;check for CID override for trunk
exten => s,6,SetCallerID(${OUTCID_${ARG1}})
exten => s,7,SetGroup(OUT_${ARG1})
exten => s,8,CheckGroup(${OUTMAXCHANS_${ARG1}}) ; if we’ve used up the max channels, continue at 108 (n+101)
exten => s,9,SetVar(DIAL_NUMBER=${ARG2})
exten => s,10,SetVar(DIAL_TRUNK=${ARG1})
exten => s,11,AGI(fixlocalprefix) ; this sets DIAL_NUMBER to the proper dial string for this trunk
exten => s,12,EnumLookup(${DIAL_NUMBER})
exten => s,13,GotoIf($[$[${ENUM:0:3} = SIP] | $[${ENUM:0:3} = IAX]]?14:63)
exten => s,14,Dial(${ENUM})
exten => s,15,Goto(s-${DIALSTATUS},1)
; if dial fails (ie, all channels are busy), continue at 116 (n+101)
; exit points for macro
exten => s,63,NoOp(EnumLookup failed)
exten => s,109,NoOp(max channels used up)
exten => s-BUSY,1,NoOp(Trunk is reporting BUSY)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()
exten => _s-.,1,NoOp(Dial failed due to ${DIALSTATUS})
[macro-record-enable]
exten => s,1,GotoIf(${LEN(${BLINDTRANSFER})} > 0?2:4)
exten => s,2,ResetCDR(w)
exten => s,3,StopMonitor()
exten => s,4,GotoIf($[“${ARG2}” = “OUT”]?5:8)
exten => s,5,DBGet(RecEnable=RECORD-OUT/${ARG1})
exten => s,6,SetVar(CALLFILENAME=OUT${ARG1}-${TIMESTAMP}-${UNIQUEID})
exten => s,7,Goto(s,14)
exten => s,8,GotoIf($[“${ARG2}” = “Group”]?9:12)
exten => s,9,AGI(recordingcheck)
exten => s,10,SetVar(CALLFILENAME=g${ARG1}-${TIMESTAMP}-${UNIQUEID})
exten => s,11,Goto(s,14)
exten => s,12,DBGet(RecEnable=RECORD-IN/${ARG1})
exten => s,13,SetVar(CALLFILENAME=${TIMESTAMP}-${UNIQUEID})
exten => s,14,GotoIf($[“${RecEnable}” = “ENABLED”]?15:99)
exten => s,15,Monitor(wav49,${CALLFILENAME}, mb)
exten => s,99,Noop(NO RECORDING NEEDED)
;exten => s,3,BackGround(for-quality-purposes)
;exten => s,4,BackGround(this-call-may-be)
;exten => s,5,BackGround(recorded)
; This macro is for dev purposes and just dumps channel/app variables. Useful when designing new contexts.
[macro-dumpvars]
exten => s,1,Noop(ACCOUNTCODE=${ACCOUNTCODE})
exten => s,2,Noop(ANSWEREDTIME=${ANSWEREDTIME})
exten => s,3,Noop(BLINDTRANSFER=${BLINDTRANSFER})
exten => s,4,Noop(CALLERID=${CALLERID})
exten => s,5,Noop(CALLERIDNAME=${CALLERIDNAME})
exten => s,6,Noop(CALLERIDNUM=${CALLERIDNUM})
exten => s,7,Noop(CALLINGPRES=${CALLINGPRES})
exten => s,8,Noop(CHANNEL=${CHANNEL})
exten => s,9,Noop(CONTEXT=${CONTEXT})
exten => s,10,Noop(DATETIME=${DATETIME})
exten => s,11,Noop(DIALEDPEERNAME=${DIALEDPEERNAME})
exten => s,12,Noop(DIALEDPEERNUMBER=${DIALEDPEERNUMBER})
exten => s,13,Noop(DIALEDTIME=${DIALEDTIME})
exten => s,14,Noop(DIALSTATUS=${DIALSTATUS})
exten => s,15,Noop(DNID=${DNID})
exten => s,16,Noop(EPOCH=${EPOCH})
exten => s,17,Noop(EXTEN=${EXTEN})
exten => s,18,Noop(HANGUPCAUSE=${HANGUPCAUSE})
exten => s,19,Noop(INVALID_EXTEN=${INVALID_EXTEN})
exten => s,20,Noop(LANGUAGE=${LANGUAGE})
exten => s,21,Noop(MEETMESECS=${MEETMESECS})
exten => s,22,Noop(PRIORITY=${PRIORITY})
exten => s,23,Noop(RDNIS=${RDNIS})
exten => s,24,Noop(SIPDOMAIN=${SIPDOMAIN})
exten => s,25,Noop(SIP_CODEC=${SIP_CODEC})
exten => s,26,Noop(SIPCALLID=${SIPCALLID})
exten => s,27,Noop(SIPUSERAGENT=${SIPUSERAGENT})
exten => s,28,Noop(TIMESTAMP=${TIMESTAMP})
exten => s,29,Noop(TXTCIDNAME=${TXTCIDNAME})
exten => s,30,Noop(UNIQUEID=${UNIQUEID})
exten => s,31,Noop(TOUCH_MONITOR=${TOUCH_MONITOR})
exten => s,32,Noop(MACRO_CONTEXT=${MACRO_CONTEXT})
exten => s,33,Noop(MACRO_EXTEN=${MACRO_EXTEN})
exten => s,34,Noop(MACRO_PRIORITY=${MACRO_PRIORITY})
; ############################################################################
; Applications [app]
; ############################################################################
;
[app-directory]
;DIR-CONTEXT set in Digital Receptionist
exten => #,1,Wait(1)
exten => #,2,AGI(directory,${DIR-CONTEXT},ext-local,${DIRECTORY:0:1}${DIRECTORY_OPTS}o)
exten => #,3,Playback(vm-goodbye)
exten => #,4,Hangup
; *411 will access the entire directory (not just a single context)
exten => *411,1,Answer
exten => *411,2,Wait(1)
exten => *411,3,AGI(directory,general,ext-local,${DIRECTORY:0:1}${DIRECTORY_OPTS})
exten => *411,4,Playback(vm-goodbye)
exten => *411,5,Hangup
exten => h,1,Hangup
exten => o,1,GotoIf($[“foo${FROM_DID}” = “foo”]?from-pstn,s,1:from-pstn,${FROM_DID},1)
[app-dnd]
exten => *78,1,Answer
exten => *78,2,Wait(1)
exten => *78,3,DBput(DND/${CALLERIDNUM}=YES)
exten => *78,4,Playback(allison7/do-not-disturb)
exten => *78,5,Playback(activated)
exten => *78,6,Macro(hangupcall)
exten => *79,1,Answer
exten => *79,2,Wait(1)
exten => *79,3,DBdel(DND/${CALLERIDNUM})
exten => *79,4,Playback(allison7/do-not-disturb)
exten => *79,5,Playback(de-activated)
exten => *79,6,Macro(hangupcall)
[app-messagecenter]
exten => *98,1,Answer
exten => *98,2,Wait(1)
exten => *98,3,VoiceMailMain(default)
exten => *98,4,Macro(hangupcall)
exten => _*98X.,1,Answer ; can dial *98 to skip ‘mailbox’ prompt. Useful for speedial.
exten => _*98X.,2,Wait(1)
exten => _*98X.,3,VoiceMailMain(${EXTEN:3}@default)
exten => _*98X.,4,Macro(hangupcall)
exten => *97,1,Answer
exten => *97,2,Wait(1)
exten => *97,3,VoicemailMain(${CALLERIDNUM}@default)
exten => *97,4,Macro(hangupcall)
[app-callwaiting]
exten => *70,1,Answer
exten => *70,2,Wait(1)
exten => *70,3,DBput(CW/${CALLERIDNUM}=ENABLED)
exten => *70,4,Playback(callwaiting)
exten => *70,5,Playback(activated)
exten => *70,6,Macro(hangupcall)
exten => *71,1,Answer
exten => *71,2,Wait(1)
exten => *71,3,DBdel(CW/${CALLERIDNUM})
exten => *71,4,Playback(callwaiting)
exten => *71,5,Playback(de-activated)
exten => *71,6,Macro(hangupcall)
[app-callforward]
; dialed call forward app - forwards calling extension
exten => _*72.,1,DBput(CF/${CALLERIDNUM}=${EXTEN:3})
exten => _*72.,2,Answer
exten => _*72.,3,Wait(1)
exten => _*72.,4,Playback(loligo/call-fwd-unconditional)
exten => _*72.,5,Playback(loligo/for)
exten => _*72.,6,Playback(loligo/extension)
exten => _*72.,7,SayDigits(${CALLERIDNUM})
exten => _*72.,8,Playback(loligo/is-set-to)
exten => _*72.,9,SayDigits(${EXTEN:3})
exten => _*72.,10,Macro(hangupcall)
; prompting call forward app - forwards entered extension
exten => *72,1,Answer
exten => *72,2,Wait(1)
exten => *72,3,BackGround(allison7/please-enter-your)
exten => *72,4,Playback(extension)
exten => *72,5,Read(fromext,then-press-pound)
exten => *72,6,Wait(1)
exten => *72,7,BackGround(ent-target-attendant)
exten => *72,8,Read(toext,then-press-pound)
exten => *72,9,Wait(1)
exten => *72,10,DBput(CF/${fromext}=${toext})
exten => *72,11,Playback(call-fwd-unconditional)
exten => *72,12,Playback(for)
exten => *72,13,Playback(extension)
exten => *72,14,SayDigits(${fromext})
exten => *72,15,Playback(is-set-to)
exten => *72,16,SayDigits(${toext})
exten => *72,17,Macro(hangupcall)
; cancels dialed extension call forward
exten => _*73.,1,DBdel(CF/${EXTEN:3})
exten => _*73.,2,Answer
exten => _*73.,3,Wait(1)
exten => _*73.,4,SayDigits(${EXTEN:3})
exten => _*73.,5,Playback(call-fwd-cancelled)
exten => _*73.,6,Macro(hangupcall)
; cancels call forward for calling extension
exten => *73,1,DBdel(CF/${CALLERIDNUM})
exten => *73,2,Answer
exten => *73,3,Wait(1)
exten => *73,4,Playback(loligo/call-fwd-cancelled)
exten => *73,5,Macro(hangupcall)
; dialed call forward on busy app - forwards calling extension when busy
exten => _*90.,1,DBput(CFB/${CALLERIDNUM}=${EXTEN:3})
exten => _*90.,2,Answer
exten => _*90.,3,Wait(1)
exten => _*90.,4,Playback(loligo/call-fwd-on-busy)
exten => _*90.,5,Playback(loligo/for)
exten => _*90.,6,Playback(loligo/extension)
exten => _*90.,7,SayDigits(${CALLERIDNUM})
exten => _*90.,8,Playback(loligo/is-set-to)
exten => _*90.,9,SayDigits(${EXTEN:3})
exten => _*90.,10,Macro(hangupcall)
; cancels call forward on busy for calling extension
exten => *91,1,DBdel(CFB/${CALLERIDNUM})
exten => *91,2,Answer
exten => *91,3,Wait(1)
exten => *91,4,Playback(call-fwd-on-busy)
exten => *91,5,Playback(de-activated)
exten => *91,6,Macro(hangupcall)
exten => h,1,Hangup
[app-calltrace]
; We can’t have our timeouts or dial digits collide with other applications
; or extensions, so we build the app in pieces
exten => *69,1,Goto(app-calltrace-perform,s,1)
[app-calltrace-perform]
exten => s,1,Answer
exten => s,2,Wait(1)
exten => s,3,Background(allison7/info-about-last-call)
exten => s,4,Background(allison7/telephone-number)
exten => s,5,Dbget(lastcaller=CALLTRACE/${CALLERIDNUM})
exten => s,6,GotoIf($[${lastcaller}]?7:13)
exten => s,7,SayDigits(${lastcaller})
exten => s,8,DigitTimeout(3)
exten => s,9,ResponseTimeout(7)
exten => s,10,Background(loligo/to-call-this-number)
exten => s,11,Background(allison7/press-1)
exten => s,12,Goto(15)
exten => s,13,Playback(loligo/from-unknown-caller)
exten => s,14,Macro(hangupcall)
exten => s,15,NoOp
exten => 1,1,Goto(from-internal,${lastcaller},1);
exten => i,1,Playback(vm-goodbye)
exten => i,2,Macro(hangupcall)
exten => t,1,Playback(vm-goodbye)
exten => t,2,Macro(hangupcall)
; ############################################################################
; Inbound Contexts [from]
; ############################################################################
[from-sip-external]
;give external sip users congestion and hangup
;exten => _.,1,AbsoluteTimeout(15)
;exten => _.,2,Congestion
;exten => _.,3,Hangup
exten => _.,1,Wait(1)
exten => _.,2,Goto(from-pstn,s,1)
[from-internal]
;allow phones to use applications
include => app-directory
include => app-dnd
include => app-callforward
include => app-callwaiting
include => app-messagecenter
include => app-calltrace
include => parkedcalls
include => from-internal-custom
;allow phones to dial other extensions
include => ext-fax
include => ext-local
include => ext-group
include => ext-queues
include => ext-zapbarge
include => ext-meetme
include => ext-record
include => ext-test
;allow phones to access trunks
include => outbound-allroutes
exten => s,1,Macro(hangupcall)
exten => h,1,Macro(hangupcall)
; ############################################################################
; Extension Contexts [ext]
; ############################################################################
[ext-zapbarge]
exten => 888,1,SetGroup(${CALLERIDNUM})
exten => 888,2,Answer
exten => 888,3,Wait(1)
exten => 888,4,ZapBarge
exten => 888,5,Hangup
[ext-meetme]
exten => _8X,1,Answer
exten => _8X,2,Wait(1)
exten => _8X,3,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?5:4)
exten => _8X,4,MeetMe(${EXTEN}|sM)
exten => _8X,5,MeetMe(${EXTEN}|asM)
exten => _8XX,1,Answer
exten => _8XX,2,Wait(1)
exten => _8XX,3,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?5:4)
exten => _8XX,4,MeetMe(${EXTEN}|sM)
exten => _8XX,5,MeetMe(${EXTEN}|asM)
exten => _8XXX,1,Answer
exten => _8XXX,2,Wait(1)
exten => _8XXX,3,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?5:4)
exten => _8XXX,4,MeetMe(${EXTEN}|sM)
exten => _8XXX,5,MeetMe(${EXTEN}|asM)
exten => _8XXXX,1,Answer
exten => _8XXXX,2,Wait(1)
exten => _8XXXX,3,GotoIf($[${CALLERIDNUM} = ${EXTEN:1}]?5:4)
exten => _8XXXX,4,MeetMe(${EXTEN}|sM)
exten => _8XXXX,5,MeetMe(${EXTEN}|asM)
[ext-fax]
exten => s,1,Answer
exten => s,2,Goto(in_fax,1)
exten => in_fax,1,GotoIf($[${FAX_RX} = system]?2:analog_fax,1)
exten => in_fax,2,Macro(faxreceive)
exten => in_fax,3,system(tiff2ps -2eaz -w 8.5 -h 11 ${FAXFILE} | ps2pdf - ${FAXFILE}.pdf)
exten => in_fax,4,system(mime-construct --to ${EMAILADDR} --subject “Fax from ${CALLERIDNUM} ${CALLERIDNAME}” --attachment ${CALLERIDNUM}.pdf --type application/pdf --file ${FAXFILE}.pdf)
exten => in_fax,5,system(rm ${FAXFILE} ${FAXFILE}.pdf)
exten => in_fax,6,Hangup
exten => analog_fax,1,GotoIf($[${FAX_RX} = disabled]?3:2) ;if fax is disabled, just hang up
exten => analog_fax,2,Dial(${FAX_RX},20,d)
exten => analog_fax,3,Hangup
;exten => out_fax,1,wait(7)
exten => out_fax,1,txfax(${TXFAX_NAME}|caller)
exten => out_fax,2,Hangup
exten => h,1,Hangup()
[ext-record]
exten => *77,1,Wait(2)
exten => *77,2,Record(${CALLERIDNUM}ivrrecording:wav)
exten => *77,3,Wait(2)
exten => *77,4,Hangup
exten => *99,1,Playback(${CALLERIDNUM}ivrrecording)
exten => *99,2,Wait(2)
exten => *99,3,Hangup
;this is where parked calls go if they time-out. Should probably re-ring
[default]
include => ext-local
exten => s,1,Playback(vm-goodbye)
exten => s,2,Macro(hangupcall)
[ext-test]
exten => 7777,1,Goto(from-pstn,s,1)
exten => 666,1,Goto(ext-fax,in_fax,1)
exten => h,1,Macro(hangupcall)
;echo test
exten => *43,1,Answer
exten => *43,2,Wait(2)
exten => *43,3,Playback(demo-echotest)
exten => *43,4,Echo
exten => *43,5,Playback(demo-echodone)
exten => *43,6,Hangup