Digital Receptionist problems, can't press any buttons


Okay, i have a digital receptionist. For example it says hello, press 1 for sales, press 2 technical support but when you press 1 or 2 it does nothing, including in the console. And also # doesn’t work, 0 doesn’t work, anything and everything doesn’t work. If you need more info let me know.

Can you please paste the relevant parts in /etc/asterisk/extensions.conf?

web server was messing up reposteded a few time sorry about this

Please check your dtmf setting in sip.conf . If you use dtmf=inbound (this is “tones as part of the audio stream”) in combination with compressed codecs like gsm or g.729 it will not work because the tones never reach Asterisk as dtmf tones because they are scrambled into the compressed audio stream.

Please google for dtmf asterisk to learn about the different options.

You can edit the messages you posted so you can empty one of the double posted messages.