Asterisk IVR partial audio

When an inbound call arrives to my Asterisk IVR server, my IVR does not seem to send the audio packet immediately back to the caller. As a result, the caller hears a partial welcome message. For example, instead of hearing: “Welcome to XYZ company…”, The caller would hear “XYZ company…”. My prompt is in gsm format.

I tried to add some silence in front of my prompt but that did not seem to help. Any suggestion ?

Thanks in advance


did you answer() and wait(1) before playing back the prompt?

you might find other hints at … e-playback

hope it helps.