Asterisk is killing my business

I know it’s partly our fault, cause no one around here knows anything about this thing. But if someone could just please tell me how to change the greeting that people get when they call in, I would be forever in your debt.

I can change voice mail greetings ok but I can’t figure out how to change the main company greeting.


With a recodring software create a wav file gsm file (i.e. greeting.wav) with your greeting , then convert it in gsm format (i.e. greeting.gsm)and copy it in the /var/lib/asterisk/sounds/en directory .

Then modify your dialplan .

exten => 2102232506,1,Answer()
exten => 2102232506,2,Playback(greeting.gsm)
exten => 2102232506,3,…

Where 2102232506 is your PSTN phone number .

I hope I help.

Don’t specify the file extension… asterisk will search for various formats depending on the codec of the call.

exten => 2102232506,1,Answer()
exten => 2102232506,2,Playback(greeting)
exten => 2102232506,3,…