The company has changed its name, I need to change only he recorded greeting part of the IVR. I found where to create and modify the IVR but I dont see how re-record the main greeting.
Use the application record, use an external program to capture the audio, use your cellphone to record then convert to a valid asterisk sound file, you have many options.
! well I figured it out…
Tools, Sound Manager, recorded a new “sound” via my desk phone.
Then when to the IVR Editor, choose the IVR we created years ago, clicked view, under actions, modify actions.
line 2 was “play sound”, then I “modify” it the “sound” i created.
so many options.