I had my voicemail greeting professionally recorded, and trying to use that as a wav file. I followed instructions before of putting it in /var/spool/asterisk/voicemail/[vm context]/[mailbox]/unavail.wav and the voicemail admin shows there’s an unavailable greeting there, but it doesn’t play it when I dial the voicemail box. It’s in 44.1Khz stereo, which should work as thats the same format I used for my IVR greetings and those work fine.
Any ideas? Do I need to change anything for that to work? Is there a log file that tells if it’s erroring during playback?