HI, our new upgraded asterisk (1.4.9) comes with some weird issues.
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“Directory command” works fine to locate the name, however, IVR plays the greeting or letter-by-letter randomly. Sometimes it works normally, sometimes it won’t play the voice even I saw it found the right guy on Asterisk console.
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when extension users pick up a call, the caller party won’t be able to hear what extension users say for around 2-3 seconds when extension users can hear what caller says.
Is there anyone with any idea what could be wrong?
Many thanks.
KC