Does anyone know what coding changed in this release? I updated to this version and now my ivr won’t answer any calls, it drops them after 3-5 seconds. Thanks for any information.
I believe you can find what you need at this link:
Ok I think I figured out the issue. Is the “Background(file)” command valid anymore in 1.2.18?
Next time it would help to post versions of software - mind reading isn’t on my CV
What you’ve got to look out for is a thing called autofallthough in the dialplan. In 1.4 the default behaviour has changed, so keep this in mind when upgrading.
After a Background() command, it’s best to put a WaitExten - have a look at that command on the voip-info wiki.
This should get you started.
exten = s,1,Set(TIMEOUT(digit)=5) exten = s,2,Set(TIMEOUT(response)=5) exten = s,3,Background(greeting1) exten = s,4,WaitExten exten = 1,1,Goto(sales,s,1) exten = 2,1,Goto(support,s,1) exten = 3,1,Goto(accounts,s,1) exten = t,1,Playback(timeout) exten = i,1,Playback(invalid)