Zap seems to dial fine, but the call is not through

Asterisk Asterisk Support
1

Hi, there, thanks for the support. Really appreciate it.

I bought a TDM 404B card (4 FXO ports). The installation was straightforward and was detected by AsteriskNow. I am testing each FXO port by port by plugin my existing AT&T landline to make sure each port is working. Then funny thing happens when I reached to Port 3 and Port 4. When my Port 3 is connecting to the AT&T landline and I dial to my cell phone, I never hear a ring in my cell phone. But it is working from Port 1 and Port 2 reliably.

Below is from my CLI console which I am dialing local #8344514

-- Executing [8344514@numberplan-custom-1:1] Macro("SIP/108-b58004d0", "trunkdial|Zap/g1/8344514|") in new stack
-- Executing [s@macro-trunkdial:1] Set("SIP/108-b58004d0", "CALLERID(all)=") in new stack
-- Executing [s@macro-trunkdial:2] Dial("SIP/108-b58004d0", "Zap/g1/8344514") in new stack
-- Called g1/8344514

!!! Nothing happen after this.!!!

!!! I am supposed to see something like “… – Zap/3-1 answered SIP/108-b58004d0…” as when I saw from other working ports.

// Here is my zaptel.conf
[root@asterisk etc]# cat zaptel.conf
fxsks = 1,2,3,4
loadzone = us
defaultzone = us

// Here is my zapata.conf. Yep, so skinny and nothing in it.
[root@asterisk asterisk]# cat zapata.conf
[trunkgroups]
[channels]

Please help me to figure out what is wrong.

Many thanks

2

Does running something like ztscan show all four ports as fxo.

might try installing latest zaptel drivers 1.4.11

3

Ztscan seems to be fine. The result is shown below.

I am using AsteriskNow 1.02 and when I did “Update” from AsteriskNow front end console, it doesn’t seem to update the Zap. Can I get some help in terms of updating the zap driver under Asterisk Now?

Thanks

[root@asterisk asterisk]# ztscan
[1]
active=yes
alarms=OK
description=Wildcard TDM410P Board 1
name=WCTDM/0
manufacturer=Digium
devicetype=Wildcard TDM410P
location=PCI Bus 03 Slot 03
basechan=1
totchans=4
irq=18
type=analog
port=1,FXO
port=2,FXO
port=3,FXO
port=4,FXO

4

I don’t know about NOW though you might see if posting under the AsteriskNOW support forum gives you a better response …if you don’t get one …the manual way after you download the latest drivers is to run from that directory…
make clean
./configure
make menuselect
make
make install
make config

good luck

5

Thanks, here is another clue:

I plug-in my AT&T line to Port 4 which is the only port connecting to the landline. Then, I tried to dial out and I see the following from CLI

-- Executing [8344548@numberplan-custom-1:1] Macro("SIP/108-0821f7a8", "trunkdial|Zap/g1/8344548|") in new stack
-- Executing [s@macro-trunkdial:1] Set("SIP/108-0821f7a8", "CALLERID(all)=") in new stack
-- Executing [s@macro-trunkdial:2] Dial("SIP/108-0821f7a8", "Zap/g1/8344548") in new stack
-- Called g1/8344548
-- Zap/1-1 answered SIP/108-0821f7a8  <<==!!!!!!!!!

NOTE! How come it is telling me “… Zap/1-1 answered…”. Does anyone can shed some lights regarding what could be wrong

6

Did you ever get this resolved.