Zap seems to dial fine, but the call is not through

Hi, there, thanks for the support. Really appreciate it.

I bought a TDM 404B card (4 FXO ports). The installation was straightforward and was detected by AsteriskNow. I am testing each FXO port by port by plugin my existing AT&T landline to make sure each port is working. Then funny thing happens when I reached to Port 3 and Port 4. When my Port 3 is connecting to the AT&T landline and I dial to my cell phone, I never hear a ring in my cell phone. But it is working from Port 1 and Port 2 reliably.

Below is from my CLI console which I am dialing local #8344514

-- Executing [8344514@numberplan-custom-1:1] Macro("SIP/108-b58004d0", "trunkdial|Zap/g1/8344514|") in new stack
-- Executing [s@macro-trunkdial:1] Set("SIP/108-b58004d0", "CALLERID(all)=") in new stack
-- Executing [s@macro-trunkdial:2] Dial("SIP/108-b58004d0", "Zap/g1/8344514") in new stack
-- Called g1/8344514

!!! Nothing happen after this.!!!

!!! I am supposed to see something like “… – Zap/3-1 answered SIP/108-b58004d0…” as when I saw from other working ports.

// Here is my zaptel.conf
[root@asterisk etc]# cat zaptel.conf
fxsks = 1,2,3,4
loadzone = us
defaultzone = us

// Here is my zapata.conf. Yep, so skinny and nothing in it.
[root@asterisk asterisk]# cat zapata.conf

Please help me to figure out what is wrong.

Many thanks

Does running something like ztscan show all four ports as fxo.

might try installing latest zaptel drivers 1.4.11

Ztscan seems to be fine. The result is shown below.

I am using AsteriskNow 1.02 and when I did “Update” from AsteriskNow front end console, it doesn’t seem to update the Zap. Can I get some help in terms of updating the zap driver under Asterisk Now?


[root@asterisk asterisk]# ztscan
description=Wildcard TDM410P Board 1
devicetype=Wildcard TDM410P
location=PCI Bus 03 Slot 03

I don’t know about NOW though you might see if posting under the AsteriskNOW support forum gives you a better response …if you don’t get one …the manual way after you download the latest drivers is to run from that directory…
make clean
make menuselect
make install
make config

good luck

Thanks, here is another clue:

I plug-in my AT&T line to Port 4 which is the only port connecting to the landline. Then, I tried to dial out and I see the following from CLI

-- Executing [8344548@numberplan-custom-1:1] Macro("SIP/108-0821f7a8", "trunkdial|Zap/g1/8344548|") in new stack
-- Executing [s@macro-trunkdial:1] Set("SIP/108-0821f7a8", "CALLERID(all)=") in new stack
-- Executing [s@macro-trunkdial:2] Dial("SIP/108-0821f7a8", "Zap/g1/8344548") in new stack
-- Called g1/8344548
-- Zap/1-1 answered SIP/108-0821f7a8  <<==!!!!!!!!!

NOTE! How come it is telling me “… Zap/1-1 answered…”. Does anyone can shed some lights regarding what could be wrong

Did you ever get this resolved.