Why Menu file did not play when user press"*"Asterisk-11.5.1

Dialout user Pickuped/Answer call and merge into Confbridge but Admin getting “Ringtone” Asterisk-11.5.1 Confbridge . ?

Expected : admin user (A 7002) ,of current Conference Dailout and Invite user (B 7001) to join Confernece. B Picked call and joined Confbridge.
A and B should Communincate with each other and press “*” to listen conf Menu file.

Originale: B can listen menu by Press “*”;
A can not Talk to B .
A press * ,but MenuFile did not played .
A only getting “Ringingtone”.
Why any help ?

steps:
1: A 7002 adminuser ,start conference 1010101
2: A 7002 adminuser, Press “*” to listen menufile .
3: A 7002 adminuse , Press 5 to "Dialout"
4: A 7002 adminuse ,Entered “7001” to invited normal user to Join Conference
5: B 7001 user ,got ring
6: B 7001 user ,Pickup call and Join conference 1010101
7: B 7001 user ,Press * and Listen Menu file . "ok"
8: A 7002 admin, press * but , menufile did not played . "issue"
9: A 7002 admin, able to listen " ringing tone only "

Conference Bridge Name Users Marked Locked?
================================ ====== ====== ========
1010101 2 1 unlocked

*CLI> confbridge list 1010101
Channel User Profile Bridge Profile Menu CallerID
============================= ================ ================ ================ ================
SIP/7002-00000009 default_bridge conf-admin-sub-dialout7002
SIP/7001-0000000a default_user default_bridge conf-admin-sub-dialout7001

*CLI> sip show channels
Peer User/ANR Call ID Format Hold Last Message Expiry Peer
XXX.YYY.ZZZ.XXX 7001 1deffeb72b0f045 (ulaw) No Tx: ACK 7001
XXX.YYY.ZZZ.XXX 7002 fd2d41c9-e39354 (ulaw) No Tx: ACK 7002

==========================================================================
*CLI> sip show channel 65a218b00e4e389

  • SIP Call
    Curr. trans. direction: Outgoing
    Call-ID: 65a218b00e4e389f56c1327c684e8513@XYZ.XYZ.XYZ.XYZ:5060
    Owner channel ID: SIP/7001-0000000c
    Our Codec Capability: (ulaw|alaw)
    Non-Codec Capability (DTMF): 1
    Their Codec Capability: (ulaw)
    Joint Codec Capability: (ulaw)
    Format: (ulaw)
    T.38 support No
    Video support No
    MaxCallBR: 384 kbps
    Theoretical Address: XXX.YYY.ZZZ.XXX:5060
    Received Address: XXX.YYY.ZZZ.XXX:5060
    SIP Transfer mode: open
    Force rport: Yes
    Audio IP: XYZ.XYZ.XYZ.XYZ (local)
    Our Tag: as420f4f04
    Their Tag: 864d22e793aa05b8i0
    SIP User agent:
    Username: 7001
    Peername: 7001
    Original uri: sip:7001@XXX.YYY.ZZZ.XXX:5060
    Caller-ID: 91xxxxxxxxxxxx
    Need Destroy: No
    Last Message: Tx: ACK
    Promiscuous Redir: No
    Route: sip:7001@XXX.YYY.ZZZ.XXX:5060
    DTMF Mode: rfc2833
    SIP Options: (none)
    Session-Timer: Inactive

===========================================================================
*CLI> sip show channel fd2d41c9-e39354

  • SIP Call
    Curr. trans. direction: Outgoing
    Call-ID: fd2d41c9-e3935429@XXX.YYY.ZZZ.XXX
    Owner channel ID: SIP/7002-00000009
    Our Codec Capability: (ulaw|alaw)
    Non-Codec Capability (DTMF): 1
    Their Codec Capability: (ulaw)
    Joint Codec Capability: (ulaw)
    Format: (ulaw)
    T.38 support No
    Video support No
    MaxCallBR: 384 kbps
    Theoretical Address: XXX.YYY.ZZZ.XXX:5061
    Received Address: XXX.YYY.ZZZ.XXX:5061
    SIP Transfer mode: open
    Force rport: Yes
    Audio IP: XYZ.XYZ.XYZ.XYZ (local)
    Our Tag: as165d44ab
    Their Tag: 316d654987e586a9o1
    SIP User agent: Linksys/PAP2T-3.1.15(LS)
    Username: 7002
    Peername: 7002
    Original uri: sip:7002@XXX.YYY.ZZZ.XXX:5061
    Caller-ID: 7002
    Need Destroy: No
    Last Message: Tx: ACK
    Promiscuous Redir: No
    Route: sip:7002@XXX.YYY.ZZZ.XXX:5061
    DTMF Mode: rfc2833
    SIP Options:
    Session-Timer: Inactive
    ============================================================

*CLI> sip show channelstats
Peer Call ID Duration Recv: Pack Lost ( %) Jitter Send: Pack Lost ( %) Jitter
XXX.YYY.ZZZ.XXX 5e81a94e-44 00:03:51 0000010612 0000000000 ( 0.00%) 0.0000 0000009484 0000000000 ( 0.00%) 0.0006
XXX.YYY.ZZZ.XXX 65a218b00e4 00:02:17 0000006816 0000000000 ( 0.00%) 0.0000 0000006632 0000000000 ( 0.00%) 0.0006

CLI> sip show channels
Peer User/ANR Call ID Format Hold Last Message Expiry Peer
XXX.YYY.ZZZ.XXX 7002 5e81a94e-449935 (ulaw) No Tx: ACK 7002
XXX.YYY.ZZZ.XXX 7001 65a218b00e4e389 (ulaw) No Tx: ACK 7001

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