Voice mail only by email - no mail box access by telephone wanted

Asterisk Asterisk Dialplan
1

Hi,

I want to set up a simple answering machine feature: If someone calls outside our office hours, I want to give the opportunity to leave a voice message after a beep sound like with an old answering machine.

I want these voice messages to be sent by email as attachments only. So I don’t want someone to be able to dial special numbers or codes on the phone to access collected voice mail! I don’t want something like the “voice mail box” offered by cell phone net operators.

I don’t want logins or PINs / passwords for users or personal mail boxes that could be dialed. The voice messages shall go into email ONLY.

Is this possible? Is app_voicemail the right thing to look at? Or does it always come with phone access to the mail box(es)?

Can you point me to an example configuration? I guess this is a quite common task in a PBX.

Thanks a lot for any help!

2

This only happens if you write dialplan to allow the voicemail system to be called. If you don’t do that, then they can’t.

There is an explicit voicemail.conf option called delete[1] so that the voicemail is not kept on disk after emailing, specifically for this requirement.

[1] asterisk/configs/samples/voicemail.conf.sample at master · asterisk/asterisk

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