Unable to open /var/spool/asterisk/outgoing

Hello, I am using call files and Python library pycall (unrelated to the issue)
I am having an issue with Asterisk apparently not having enough permissions to read from /var/spool/asterisk/outgoing folder.
I have changed folder ownership using chown and chmod, the issue still persists.
Here is the 1 and only log entry:

[Feb 18 22:01:46] WARNING[9840]: pbx_spool.c:505 scan_service: Unable to open /var/spool/asterisk/outgoing/tmp06j62qks.call: 'Permission denied'(13), deleting

Could someone point me into the right direction please? I have pretty much tried everything that could have an impact on folder/file permissions.

solved by creating a different user to run asterisk

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