We have a php script that is ready to accept incoming CID info and pass it to one of our representative with a link to a related customer record in our company database. What we need to figure out is how to trigger that php script when a call comes in and pass to it a few variables about that call (like the CID info).
[color=#FF4000]So, my question is this: [/color]How can I pass a variable containing the CID information for the current incoming call to a php script in such a way that a lookup can be made in our database and a record could be presented to one of our phone reps before they pick up the phone?