Say I sell tires.
Some people get better rates on the tires that call me then others.
When they call in, the telephone system will know thier number via CID, or they will input a 5 digit customer number or something.
It will then grab thier information from a database (dont have one yet so this can be whatever) and pop it up on the computer screen.
Can you guys give me some tips and pointers on where to start at on this?
Like would the dB be stored on the Asterisk server, is thier something like this already developed that I would mod, etc…Ive never worked with the AGI so please keep that in mind.