My company has a demo Asterisk system that I am incharge of evaluating, I am a communications tech so all my background is with traditional PBX’s and key system’s. So I am very new at this product and have a couple of questions.
Is transfering a call from extension to extension a asterisk feature or IP phone feature? What I need to be able to do is transfer calls by announcing the call and by doing it blind.
I also want to forward calls under certain conditions,i.e. busy to another extension and ring no answer to voicemail, can this be done?
Thanks in advance for any input