hello all
am new to asterisk i configure the asterisk box it’s up and running but i have a problem with call transferring. attend transferring is working but i want to take call from my extension also call transfer from my extension how to do this please help me
thank in advance
Hi
for this you need to check asterisk features.conf
in thi file u can see feature digits for thsi 2 features "blaind transfer& attended transfer"
whenever any call recive at ur extension & you want to treansfer it blindly u dail specific feature digits like *98 after that u can haer transfer prompt then dial desire extension wher u want to transfer that call.
same for attended tranbsfer but its in attended transfer manner with diffrent features code say like *99
also plz note if your using ip phones or ATA’s u need to set dial plan such way so u can use this that may be also one thing ur missing check that also. no other config in think require.
Amit