We have a system that consists of several polycom soundpoint 650 phones (each with 6 lines) and 4 landlines. I would like the system to behave like our old meridian system, such that if you press Line 1 on the phone, you would connect with the first landline (for both dialing out and picking up). If a landline is in use by any phone, I want the rest to reflect that. I can’t wrap my head around how to get Asterisk to behave like that.
For now, I have a 4 different extensions assigned to each phone, one for each of the 4 trunks and dialing groups that correspond to our 4 landlines. The big drawback to this setup is that I can’t see which lines are currently in use, and it makes internal transfers very confusing.
Can anyone offer some insight as to how to set up the system as I would like?