Just wanted to ask about a couple of things.
I am currently looking into the viability of using Asterisk@Home to replace our current PBX.
Our current setup is:
3 Lines all using the same telephone number
2 Lines each with its own telephone number
An 0845 number which can be configured to point at different numbers (currently setup to ring each of the 3 telephone numbers in 15 second intervals - after the third number after 15 seconds the call will goto an answer machine which then emails us the recording) - (Can’t see this being an issue with Asterisk myself).
8 Extensions (9 with the remote worker) - which is better a softphone or IP hardware phone?
We have a remote worker connecting through VPN - will a softphone work ok through a VPN connection?
Can you plug in a CD player to provide on-hold music?
The use of an IVR is quite a bonus as our current analogue PBX dosn’t have this facility!
Is something quite easily setup using Asterisk@Home? It may sound dumb to some but am quite new to the VOIP world and just wanted a firendly pointer.