I need to setup a simple, “Press 1 for this department, Press 2 for that department…” system. Does anyone any examples of this setup?
TIA!
Howdy,
You’ll use the Background application to playback audio while listening for DTMF input. What you do from there isn’t very well bound.
Here’s the 3rd edition book, which should provide sections on dialplan programming:
shop.oreilly.com/product/9780596 … 6517342.IP
There’s also a section on Dialplan fundamentals at the wiki: