I have couple of question if someone could answer please,
im running Asterisk 22.214.171.124
I have successfully setup call queues with a round robin strategy with 4 agents,
i want to know if is it possible in Asterisk 126.96.36.199 to have Periodic Announcements to callers such as you are number 1 in queue and so on, and please wait your call is important for us, and other regular announcements for a queue of any company.
is it possible to let caller hear ringing instead of Music On Hold?
if so please some one let me know how to do this…from no where i have come till here any my asterisk box is almost ready to be in production (when i first heard of asterisk i didnt even knew how to use vi or nano editor) just need this few fine tunning, ofcourse im so grateful to Great Asterisk Community.
specially BKruse, Ryan, ianplain,Tzafrir and list is very big.
Thank you Asterisk Gurus.