I’ve got a queue set up which gets between 10 and 40 calls per hour. It’s set up as an RRMEMORY type queue with configuration as such:
[5981]
fullname = NAME
strategy = rrmemory
timeout = 30
wrapuptime = 10
autofill = yes
autopause = yes
maxlen =
joinempty = yes
leavewhenempty = no
reportholdtime = no
musicclass = default
announce-frequency = 120
announce-holdtime = yes
periodic-announce-frequency=90
periodic-announce = internetnooutage
I have not tried setting autopause to no yet, but I am trying that now, so we’ll see what happens there. There are between 1 and 3 members logged in to the queue, not as agents, but using AddQueueMember:
exten => *11,1,AddQueueMember(5981|SIP/${CALLERID(num)})
exten => *11,2,Playback(agent-loginok)
exten => *11,3,Hangup
exten => *12,1,RemoveQueueMember(5981|SIP/${CALLERID(num)})
exten => *12,2,Playback(agent-loggedoff)
exten => *12,3,Hangup
It works just fine, except for about once an hour, I’ll start to get this in the CLI:
[Jul 9 08:42:15] NOTICE[17068] app_queue.c: No one is answering queue ‘5981’ (2/0/0)
[Jul 9 08:42:20] NOTICE[17068] app_queue.c: No one is answering queue ‘5981’ (2/0/0)
[Jul 9 08:42:26] NOTICE[17068] app_queue.c: No one is answering queue ‘5981’ (2/0/0)
[Jul 9 08:42:31] NOTICE[17068] app_queue.c: No one is answering queue ‘5981’ (2/0/0)
Over and over and over again until an agent rejoins.
So, my question is has anyone seen this before, or does anyone have a solution for this? It’s the one problem I’m having after a very successful rollover on Friday.
Any help would be appreciated!